Key account manager – Aldridge in Walsall
Posted by Kemp Recruitment Ltd
£35,000 – £60,000 a year
Walsall · Permanent
We are looking for someone with a proven background in plant machinery, forklift or material handling equipment hire, with experience covering both short-term and long-term rental contracts.
This is a commercially focused, field-based role where you’ll take ownership of key customer accounts, develop existing relationships and identify opportunities to increase revenue through additional equipment hire and tailored fleet solutions.
You will need a strong understanding of the machinery hire market, including the differences between short-term and long-term hire arrangements, the hire process and the commercial opportunities within existing customer accounts.
Please note: Previous experience in both short-term and long-term machinery hire is essential (This is not a general B2B sales role so candidates without a machinery hire background will not be suitable)
As Key Account Manager, you will:
- Manage and develop relationships with a portfolio of key business customers.
- Act as the primary commercial contact for major accounts.
- Visit customers regularly across their sites to understand their operational requirements.
- Identify opportunities to grow existing accounts and develop new revenue streams.
- Discuss customers' forklift, warehouse and material-handling requirements.
- Identify opportunities for both short-term and long-term machinery hire.
- Manage and develop hire agreements, fleet requirements and ongoing rental contracts.
- Prepare quotations, proposals and tailored commercial solutions.
- Negotiate pricing, hire rates and commercial agreements through to completion.
- Work closely with internal sales, service and engineering teams to deliver excellent customer service.
- Identify opportunities for additional equipment, servicing, fleet solutions and associated products.
- Monitor account performance, pipeline and upcoming customer requirements.
- Build long-term relationships with key decision-makers and stakeholders.
- Keep up to date with developments in the material-handling market, including the growing demand for electric equipment.
- Essential: Previous experience within machinery, plant or forklift hire, with a proven understanding of both short-term and long-term hire contracts.
- Experience in Key Account Management, Business Development or B2B Sales within the hire industry.
- A strong understanding of machinery rental, hire agreements, fleet requirements and commercial hire arrangements.
- Experience within forklifts, material handling, plant, machinery or industrial equipment.
- A proven track record of growing and retaining customer accounts.
- Strong negotiation and commercial skills, with the ability to identify revenue opportunities.
- Confidence dealing with senior stakeholders and decision-makers within large organisations.
- Excellent communication and relationship-building abilities.
- The confidence to conduct face-to-face meetings with customers at operational sites.
- A consultative approach to sales, with the ability to understand customer requirements and recommend appropriate solutions.
- Strong organisation and account-management skills.
- A full UK driving licence.
What's on Offer:
- £35,000-£40,000 basic salary.
- £50,000–£60,000 OTE.
- Company car / car allowance.
- Company benefits package.
- The opportunity to work with major UK businesses.
- A genuinely autonomous field-based role.
- Long-term career development within an established business.
If this sounds of interest, please contact Celi on (phone number removed) or apply today.
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