Key Account Manager – F&S Systems in London, Greater London
Posted by SSR Contract & Technical
£45,000 – £55,000 a year
London · Permanent
Key Responsibilities
• Develop and manage customer account plans to increase revenue and retention.
• Conduct regular customer review meetings, providing reports and performance updates.
• Build strong relationships and effectively manage customer expectations.
• Ensure contractual expectations, sales targets, and order objectives are achieved.
• Provide timely quotations and support the delivery of services.
• Identify and secure new business opportunities within existing and prospective accounts.
• Produce accurate sales forecasts and monthly account status reports.
• Support credit control activities to maintain agreed payment terms.
• Stay up to date with industry legislation and product developments, sharing relevant updates with customers.
• Represent the company professionally and act as a trusted advisor to clients.
Person Specification
• Proven account management and sales experience.
• Strong communication, negotiation, and relationship-building skills.
• Ability to develop and implement effective account growth strategies.
• Highly organised, structured, and results driven.
• Customer-focused with a commitment to service excellence.
• Consistent track record of achieving or exceeding sales targets.
• Experience within the Fire & Security sector
• Energetic, proactive, and self-motivated.
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