Key Account Manager in Dudley
Posted by Rise Search Limited
Pay not stated
Dudley · Permanent
Are you a Key Account Manager with proven trade sales experience in bearings, seals, or power transmission components? Do you have the drive to build strong customer relationships while identifying new business opportunities? If so, we want to hear from you.
This is your chance to join an established engineering distribution business, supplying bearings, power transmission components, and technical products to a wide range of industries. You will play a key role in managing and growing existing accounts while identifying and winning new business opportunities. This role is best suited to candidates with a background selling the same or directly comparable products into the same trade and industrial customer base.
As a Key Account Manager, you will work closely with colleagues across the business to process orders, manage customer relationships, and support wider sales and growth objectives.
Your responsibilities as a Key Account Manager:
- Manage and grow key customer accounts, including regular visits, calls, and business reviews.
- Process customer orders and quotes efficiently, from enquiry through to completion.
- Identify and develop new business leads, progressing them independently or with support from the wider sales team.
- Upsell and cross-sell products that complement customer needs, prioritising stock availability before sourcing externally.
- Handle day-to-day administration, including invoicing, payments, credits and returns.
- Maintain accurate CRM records and support company promotions, compliance, and quality standards.
Your current experience which will help you as a Key Account Manager:
- Proven trade sales background within bearings, seals, or power transmission components, ideally gained with a competitor or another business supplying the same customer base.
- Strong product knowledge with the ability to source information quickly from internal and external sources.
- Excellent telephone manner, confident handling objections and identifying upsell/cross-sell opportunities.
- Proven administrative skills, including quoting, order processing, stock control and returns.
- Strong relationship-building skills with a customer-focused, proactive approach.
- Comfortable supporting colleagues and covering other tasks as needed within a close-knit team.
What you can expect as a Key Account Manager:
- Competitive salary dependent on experience
- Annual bonus scheme
- Company pension
- Life insurance
- Holiday allowance 22 days holiday + bank holidays
If you are interested in the role, please click apply and the Rise Search Limited team will be in touch with more details.
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