L&Q Living Business Support Officer at L&Q, London
L&Q · Direct employer
£28,275 – £30,780 a year
London · Permanent
Contract Type: 7 Month FTC - Full Time - 35 hours per week
Salary: £28,275 to £30,780 per annum (London weighted salary) dependant on experience.
Grade: 3
Reporting Office: London, Stratford
Persona: Agile Worker: 20% - 40% of contractual hours to be worked from reporting office/working location (hybrid working)
Closing Date: 30 th October 2026 - 17:00
Interview Dates: 3 rd November 2026 - In Person at our Stratford Office.
Please click here for the role profile - Business Support Officer
Benefits include: Excellent pension plan (up to 6% double contribution), 28 days Annual Leave rising to 31 days with length of service + Bank Holidays, Westfield Health Cash Plan, non-contributory life assurance, up to 21 hours volunteering paid days, lifestyle benefits, Employee Assistance Programme and many more ...
Early applications are encouraged as we reserve the right to close the advertisement and interview earlier than stated.
L&Q reserves the right to not progress applications for candidates who have had one unsuccessful application/interview process with L&Q for the same or similar role in the previous 12 months.
Join our LQL Lettings Team
We're looking for a proactive and highly organised Business Support this is a varied role supporting the smooth running of key contracts, data reporting, compliance processes and stakeholder coordination across the team.
You'll work closely with both internal colleagues and external partners, helping ensure information, reporting and customer queries are managed accurately and efficiently.
This role would suit someone who enjoys working with data, systems and processes, whilst also building strong working relationships and keeping multiple priorities on track.
If this sounds like you, we would love for you to apply!
Your impact in the role:
- Coordinating tenancy records for those who wish to move from their current homes into or out of L&Q Living schemes
- Producing reports and maintaining accurate records using Excel, Ms Lists and other documents.
- Supporting financial administration and invoice processing
- Managing stakeholder and customer queries through CRM systems
- Monitoring actions, compliance updates and documentation
- Supporting meetings, reporting and service improvements
- Working across multiple systems and databases to maintain high-quality information
- Previous experience providing administrative duties to a busy team and fluent use and knowledge of various Microsoft office packages (including but not limited to knowledge of word, excel, outlook, teams and Ms Lists.)
- Strong attention to detail with quality checking data.
- Experience of being able to create and maintenance of databases containing complex data
- Strong communication skills - both written and verbal.
- Stakeholder management with internal and external stakeholders with confident interpersonal skills.
- Understanding of vulnerable residents and their needs.
If you require any reasonable adjustments at any stage during this process, including application stage, please email (url removed)
About L&Q:
We're one of the UK's leading housing associations and developers. We were founded on a simple belief: high quality housing is vital for people's health, happiness and security. Everyone deserves a quality home that gives them the chance to live a better life.
250,000 people call our properties 'home', and we're proud to serve diverse communities across London, the South East and North West of England.
People are at the heart of our business and our success depends on employing the best people and getting the best from them. The foundation of everything that we are is built on our corporate values, which outline our core expectations and should be demonstrated at all times, and all levels, when representing L&Q - click here to read more.
At L&Q, we know that diversity and inclusion make us stronger - and they're at the heart of everything we do.
When we recruit, we look at what really matters: your skills, experience, and potential. We're proud to be recognised for creating an inclusive workplace. We're a Disability Confident Leader (Level 3) and we've introduced our own Recruitment Advocate scheme to make sure every step of our hiring process is fair, transparent, and consistent. It's all part of our commitment to ending discrimination and making L&Q a place where everyone feels welcome. Find out more here .
Sustainability is also at the heart of what we do. We recognise the responsibility we hold as one of the UK's largest housing associations.
Click here to find out more about L&Q and why you should join us!
LQL
L&Q is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff to share this commitment. The successful applicant will be required to undertake appropriate safeguarding checks.
#TJ
#CVL
Apply Now →
Application opens at the source listing. Free for jobseekers.