Learner Engagement Officer in Newcastle upon Tyne, Tyne and Wear

Learner Engagement Officer – Newcastle

Location: Newcastle upon Tyne (regional travel required)
Salary: £30,000 per annum
Hours: Monday–Thursday 8:30am–5:00pm, Friday 8:30am–4:00pm
Company: Momentum Training
Department: Learner Support
Reports to: Sales Director

About Momentum Training

Momentum Training is a growing independent training provider delivering government-funded training programmes, Skills Bootcamps and employability provision across the UK.

We work with individuals, employers and local communities to provide skills training and employment opportunities, helping people gain the qualifications, confidence and experience needed to progress into sustainable employment.

Due to continued growth, we are looking to recruit a motivated and proactive Learner Engagement Officer to join our team in Newcastle.

The Role

The successful candidate will play an important role in recruiting and engaging learners onto our training programmes across Newcastle and the surrounding areas.

This is a varied, target-driven and community-facing position, combining learner recruitment, enrolments, referral partnership development and learner support.

You will be responsible for generating new learner opportunities, developing relationships with local organisations and supporting prospective learners from initial enquiry through to starting their chosen programme.

We are looking for someone who is confident engaging with people, comfortable working towards targets and able to take ownership of their workload.

Key Responsibilities

• Promote Momentum Training's courses, funded programmes and Skills Bootcamps across Newcastle and surrounding areas.

• Generate new learner enquiries through community engagement, referral partners, events and recruitment activity.

• Build and maintain relationships with Jobcentre Plus, local authorities, housing associations, charities and community organisations.

• Identify new referral opportunities and develop a consistent pipeline of prospective learners.

• Attend external meetings, job fairs, careers events and community recruitment activities.

• Arrange and conduct learner information sessions and enrolment appointments.

• Engage with prospective learners, understand their circumstances and identify suitable training opportunities.

• Complete learner enrolmen