Learning & Development Manager

North Yorkshire | Salary: Up to £45,000 DOE
Permanent | Full-Time

Are you an experienced Learning & Development professional looking for your next opportunity where you can make a real impact on people development and organisational growth?

Regional Recruitment are recruiting for a Learning & Development Manager to join the People Team of an established luxury hospitality business based in North Yorkshire.

This is a key role within the business, responsible for leading the Learning & Development and talent agenda. You’ll have the opportunity to shape and develop the organisation’s learning proposition, support leadership development and create meaningful career development opportunities for colleagues across the business.

You’ll work closely with senior leaders and operational teams to identify development needs, deliver engaging learning programmes and help build a strong culture of continuous learning.

What's on Offer:

• Salary up to £45,000 depending on experience
• Permanent, full-time opportunity
• Opportunity to join the People Team of an established luxury hospitality business
• Lead and shape the Learning & Development strategy
• Responsibility for the ongoing development of the internal learning academy
• Opportunity to influence leadership and talent development
• Strong focus on career development and internal progression
• Opportunity to work closely with senior stakeholders and operational leaders
• Involvement in apprenticeships and external learning partnerships
• Training and development opportunities
• Free onsite parking
• Complimentary meals while on duty
• Employee rewards and benefits

Essential:

• Minimum 5 years’ experience within Learning & Development, Talent Development or Training
• Experience designing and delivering leadership and management development programmes
• Experience creating and implementing Learning & Development strategies
• Strong coaching and facilitation experience
• Experience working with external training providers
• Experience measuring and evaluating the effectiveness of learning programmes
• Excellent communication and presentation skills
• Strong stakeholder management and influencing skills
• Strong organisational and project management skills
• Commercial awareness and the ability to link L&D activity to business performance
• Degree qualified or equivalent experience
• CIPD Level 5 or Level 7, CTP or equivalent L&D qualification

Desirable:

• Previous experience within luxury hospitality, luxury retail or a premium customer service environment
• Coaching qualification or accreditation
• Insights Discovery or DiSC certification
• Experience working with apprenticeship providers
• Experience creating blended learning solutions
• Understanding of luxury hospitality standards and guest experience

Roles & Responsibilities:

• Lead and deliver the Learning & Development strategy in line with wider business objectives.
• Shape and continuously develop the organisation’s internal learning academy.
• Identify current and future capability requirements across the business.
• Design and deliver leadership and management development programmes.
• Develop career pathways to encourage internal progression and support succession planning.
• Coach and support managers to build their leadership capability and improve team performance.
• Provide coaching, development feedback and support to colleagues at all levels.
• Support talent reviews and identify future leaders.
• Design and deliver engaging learning solutions using a range of training methods.
• Facilitate workshops, development programmes and learning events.
• Work closely with departmental leaders to identify capability gaps and recommend suitable development solutions.
• Ensure learning programmes are engaging, relevant and measurable.
• Support service excellence and brand standards through learning initiatives.
• Develop training that supports relevant quality and service standards.
• Oversee onboarding and induction development to ensure new colleagues have a strong introduction to the business.
• Manage relationships with apprenticeship providers and external learning partners.
• Build relationships with external trainers, coaches and learning providers.
• Measure the effectiveness and impact of learning initiatives.
• Analyse feedback, engagement and performance data to continually improve learning outcomes.
• Manage the L&D budget and ensure value for investment.

About You:

You'll be an experienced Learning & Development professional who is passionate about developing people and creating learning opportunities that genuinely make a difference.

You'll be confident working with senior stakeholders and operational teams, with the ability to understand business needs and turn them into practical and engaging development solutions.

This is a great opportunity for someone who wants to take ownership of the L&D agenda within a high-end hospitality environment, with the opportunity to shape learning, leadership development and talent initiatives across the business.

About Regional Recruitment:

This position is being advertised by Regional Recruitment Ltd, an award-winning independent recruitment agency established in 2008. We specialise in permanent, temporary and contract opportunities across the Commercial, Construction, Industrial, Technology and Engineering sectors.

If this Learning & Development Manager role sounds like it could be right for you, click to apply below or contact Juliana on (phone number removed) if you have any questions about the role.

To explore more roles available across the UK, please visit Regional Recruitment.