Lettings Manager at Metropolitan Thames Valley, Tooting

Lettings Manager known internally as a 'Local Key Worker Manager'

Full time – 37.5 hours per week

Contact Type: Permanent

Location: St George's Grove, Tooting, SW17 0FY

Salary Range: £39,841 - £41,558 based on a 37.5hr week

At MTVH we work in partnership with NHS Trusts to provide high quality accommodation for the doctors and nurses we all need. We are looking for a Local Keyworker Manager to work at our St George's Grove office. This is a full-time role working 37.5 hours per week. (Monday to Friday 08:30 – 17:30).

You will be working in an office with two other colleagues, managing 557 units on site, whilst also working closely with The St George's Hospitals NHS Foundation Trust

Local Keyworker Mangers are an essential part of our Keyworker Rented Housing Team and are fundamental to the quality service we provide to our customers.

What you will need to succeed

You will need to be commercially driven and customer-focused ensuring a high quality of service is provided to our residents through the efficient management of our housing stock and the monitoring of our contractors. You will require experience within housing and specifically void management, lettings, and inspections.

You will need to demonstrate excellent interpersonal skills, be able to work well under pressure, show attention to detail and be able to prioritise your work. Any experience of housing software would be a distinct advantage.

To meet our commitment to providing safe, high-quality services to our customers we will complete a basic background check with the Disclosure and Barring service, once an offer of employment is made.

Metropolitan Thames Valley Housing (MTVH) provides affordable homes for people living across London, the South East, the East Midlands and the East of England.

Alongside housing, MTVH delivers a range of support services, working with residents who need additional help to live independently and well. This includes specialist support for older people, mental health services and transitional services that provide intensive support to people who are marginalised or vulnerable.

MTVH is committed to building strong, thriving communities. Through training programmes, events and activities, the organisation supports residents to improve employability, build skills and access opportunities that make a meaningful difference to their lives.

In line with the MTVH 2030 strategy ? Your Home, Your Service, Your Future ? diversity, equity and inclusion are central to how MTVH works. A range of colleague networks support gender, ethnicity, sexual orientation and disability, helping to create an inclusive workplace where everyone feels a sense of belonging.

These networks provide a platform for colleagues to share their views, recognise what is working well and influence improvements. By listening, learning, and working together, MTVH continues to strengthen its culture, tackle business challenges and ensure it is serving people better every day.

We reserve the right to close this vacancy early if a suitable candidate is found so we do encourage you to complete the application as soon as possible to avoid disappointment.

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