Lettings Manager in Hemel Hempstead, Hertfordshire

Red Door Recruitment is delighted to be recruiting for an experienced Lettings Manager to join a successful and growing property business.

This is an exciting opportunity for a commercially minded lettings professional who enjoys leading a team, developing client relationships and driving business growth. The successful candidate will play a key role in expanding the lettings portfolio, increasing market share and ensuring an exceptional experience for landlords and tenants alike.

The company would welcome experienced managers – salary flexible depending on depth of experience in Lettings and leadership.

What’s in it for you?

Competitive salary of £35,000-£40,000 depending on experience, plus commission package (OTE: £60k+ per annum)

Opportunity to lead and grow a successful lettings function

Long-term career development prospects

Supportive and professional working environment

Key Responsibilities:

Business Development

• Proactively identify and generate new landlord opportunities
• Build and develop relationships with landlords, investors and property owners
• Attend property valuations and market appraisals
• Convert valuation opportunities into new instructions
• Network with local businesses and professional contacts to generate referrals
• Develop and maintain a strong pipeline of prospective clients
• Increase revenue through additional services and portfolio growth

Team Leadership

• Lead, motivate and develop the lettings team
• Drive performance against business objectives and KPIs
• Identify training and development opportunities
• Conduct regular one-to-one meetings and performance reviews
• Promote a positive, customer-focused culture

Financial & Operational Management

• Achieve departmental revenue, profitability and growth targets
• Monitor key performance indicators and report on departmental performance
• Manage budgets and control operational costs
• Ensure accurate record keeping and reporting

Customer Service & Compliance

• Deliver outstanding service to landlords, tenants and applicants
• Build long-term relationships to encourage repeat business and referrals
• Maintain up-to-date knowledge of lettings legislation and industry best practice
• Ensure compliance with all relevant regulations and procedures
• Handle customer queries and complaints professionally

What the employer is looking for:

• Previous experience in a senior lettings role, ideally as a Lettings Manager or Senior Negotiator
• Proven track record of winning new business and growing a property portfolio
• Strong leadership and team management skills
• Excellent communication and relationship-building abilities
• Commercially minded with a focus on results and growth
• Good understanding of current lettings legislation and processes
• Full UK driving licence preferred

Red Door Recruitment is committed to encouraging equality, diversity and inclusion among our workforce, and eliminating unlawful discrimination. Full details available on our website.

Please note due to the number of applications we often receive; only shortlisted applicants will be contacted.