Lettings Officer

Niyaa People Ltd

We are currently recruiting on behalf of a respected Housing Association in Staffordshire for an experienced Temporary Lettings Officer to support the team during a busy period. This is an excellent opportunity for someone with a strong background in housing allocations and lettings who can hit the ground running.

This is initially a short-term temporary assignment with hybrid working, offering a mix of home working, office-based duties, and regular visits across the housing patch.

Key Responsibilities of a Lettings Officer:
  • Manage the end-to-end lettings process, ensuring properties are allocated efficiently and in line with policy.
  • Assess housing applications and determine applicants' priority in accordance with the organisation's allocations policy.
  • Demonstrate a strong understanding of housing banding and priority need criteria to ensure fair and compliant allocations.
  • Liaise with applicants, internal departments, and external agencies throughout the lettings process.
  • Coordinate property viewings and sign-ups where required.
  • Maintain accurate housing management records and ensure compliance with relevant legislation and internal procedures.
  • Support the reduction of void turnaround times by progressing allocations promptly.
  • Build positive relationships with customers while delivering an excellent level of service.
About You:
  • Previous experience working as a Lettings Officer, Allocations Officer, Housing Officer, or in a similar role within social housing.
  • A solid understanding of housing allocations, banding systems, and priority need assessments.
  • Knowledge of relevant housing legislation and best practice.
  • Excellent communication and customer service skills.
  • Strong organisational skills with the ability to manage a busy and varied workload.
  • Experience using housing management systems is desirable.
  • A full UK driving licence and access to a vehicle.
What's on Offer?
  • Immediate start available.
  • Short-term temporary assignment with the potential for extension.
  • Hybrid working – a combination of home working, office attendance, and patch-based responsibilities.
  • Opportunity to work with a well-established Housing Association making a real difference to local communities.
  • Competitive hourly rate, dependent on experience.
If this Lettings Officer position is of interest, please apply or contact (url removed)
Apply Now →

Application opens at the source listing. Free for jobseekers.

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