Lodge Porter in Oxford

We are recruiting for a Front of House & Facilities Assistant to join a busy and welcoming team at an established educational organisation in Oxford.

This is a varied role combining front of house, customer service, facilities support and site security. You will be a key point of contact for students, staff and visitors, helping to ensure the site remains safe, secure and welcoming.

Duties will include:

• Welcoming visitors and dealing with enquiries.
• Managing site access, keys, access cards and visitor parking.
• Monitoring CCTV and carrying out regular site patrols.
• Identifying and reporting security, maintenance and health & safety issues.
• Supporting fire safety procedures and responding to incidents.
• Assisting with deliveries, room set-ups and general facilities duties.
• Acting as a point of contact for emergencies and out-of-hours issues.

About you:

We are looking for someone professional, approachable and reliable, with excellent customer service and communication skills.

Experience in front of house, reception, hospitality, concierge, facilities or security would be beneficial. Fire safety training, health and safety awareness or experience within an educational environment would also be advantageous.

Good IT skills and a proactive approach are essential.

An SIA licence is required, although candidates without one will be considered if willing to undertake the training, which will be fully funded by the company.

Hours: 6.30am–6.30pm, 4 days on / 4 days off, including weekends and bank holidays.

Benefits: 26 days' holiday, pension, onsite parking, uniform and optional paid overtime.

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