Logistics Coordinator in Suffolk
Posted by Hales Group
£29,500 – £30,000 a year
Suffolk · Permanent
We're looking for someone who is organised, reliable and enjoys working in a busy environment. You should be confident communicating with customers, freight forwarders and internal departments, and be committed to delivering a high level of customer service.
Salary - £29,500 Per annum
Location - Near Eye, Suffolk
Hours - Monday to Friday, 8.30am - 4.30pm
Type: Permanent, full time
Reporting to the Logistics Team Leader, you will play a key role in coordinating export shipments while also supporting the UK Logistics team as required, including providing cover during periods of annual leave.
Key Responsibilities
- Monitor the shared Logistics inbox and respond to customer enquiries, alongside managing a personal email inbox.
- Generate packing lists and commercial invoices, ensuring they are sent promptly to customers and freight forwarders.
- Handle incoming and outgoing telephone calls professionally.
- Obtain freight quotations for customer enquiries and live orders.
- Arrange collections for export shipments.
- Liaise with the Production team to provide customers with accurate delivery updates.
- Produce weekly customer reports where required.
- Coordinate container collections when necessary.
- Provide support to the wider Logistics team to ensure the smooth day-to-day running of the department.
Skills, Qualifications & Experience Required
Essential
- Proven experience in a similar logistics role
- GCSE (or equivalent) in Maths and English Language at Grade 4 (C) or above.
- Proficient in Microsoft Office, particularly Excel, Word and Outlook.
- Excellent verbal and written communication skills.
- Strong organisational skills with excellent attention to detail.
- Ability to prioritise workload and work effectively in a fast-paced environment.
- A proactive approach with the ability to work independently and as part of a team.
- Sage 200 experience
- Export logistics experience
Benefits
- Free parking
- Health & wellbeing programme
- On-site parking
- Holiday 25 days, plus bank holidays
- Company pension
For more information regarding this opportunity, please apply!!
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