Logistics Coordinator

PSM Recruitment are excited to be recruiting for a Logistics Coordinator to join a leading time-critical logistics specialist based in Dover.

As a Logistics Coordinator, you will be responsible for planning and managing time-critical logistics solutions throughout Europe and worldwide, working within strict timeframe's and ensuring schedules and deadlines are met. The role will focus on air freight, air charter and on-board courier solutions, providing bespoke transport solutions to meet individual client requirements.

Key Responsibilities:

• Plan and manage time-critical international logistics solutions
• Provide bespoke transport solutions to meet client requirements
• Liaise with international air freight agents, airlines and brokers to source effective transport solutions and agree costs
• Create AWB documentation and cargo manifests
• Arrange VAT and duty collection where required
• Ensure compliance with customs formalities and AEO standards
• Provide pre-alerts to customs agents and clients, including supervision of T1 creation and document closure
• Understand and apply shipping Incoterms
• Calculate air freight rates and chargeable weight conversions
• Monitor shipments throughout the transport process, ensuring schedules and agreed milestones are met
• Keep clients informed of shipment progress and provide updates where required
• Identify and escalate transport delays or issues to the Team Leader
• Understand the risks associated with individual shipments and take appropriate steps to mitigate them
• Support air charter, air freight and on-board courier solutions
• Ensure non-conformances are recorded and escalated in line with ISO 9001 procedures
• Accurately monitor and update the company's transport management system
• Handle incoming calls professionally and respond promptly to enquiries

Candidate Requirements :

• Experience within air logistics / air freight is desirable not essential
• Strong organisational and time-management skills
• Ability to work accurately and effectively within strict timeframes
• Excellent communication and customer service skills
• Ability to prioritise and manage multiple time-critical shipments
• Good understanding of international transport and customs procedures
• Confident working within a fast-paced logistics environment

Day Shift Pattern: Monday – Friday, 9-hour rotational shifts between 7am - 7pm 

Competitive Salary and Benefits

This is a fantastic opportunity to join a well-established and successful global logistics business, offering the chance to develop your career within the time-critical logistics sector.

If you have the relevant logistics experience and are looking for your next opportunity, please submit your up-to-date CV today.