Logistics Coordinator

Our client based in Whitfield, Dover is seeking committed workers to join their busy, fast-paced coordination team.

Full training will be given to allow you to effectively plan and manage time-critical logistics solutions throughout Europe and worldwide, concentrating on air freight, air charter and on-board courier solutions.

What is required?

• Good IT skills
• Excellent communication and organisation skills
• ‘Air’ logistics experience is desirable
• Additional languages advantageous

Role and responsibilities of Logistics Coordinator

• Offer bespoke solutions to clients, best fitting their needs
• Liaise with international air freight agents, airline operators and brokers to agree transport costs and ensure the best possible solutions are sourced to fit clients’ requirements
• Create AWB documents and cargo manifests
• Arrange collection of VAT and duty where required
• Ensure compliance in-line with AEO standards, including worldwide customs formalities
• Provide pre-alerts to customs agents and clients, including the supervision of T1 creation and document closure
• Understand shipping incoterms
• Utilise must ride and standard air freight rates at the correct time
• Understand all risks involved with each shipment and mitigating that risk
• Calculate air freight rates, including understanding chargeable weight conversions
• Monitor the progression of transports advising the client at agreed milestones, and ensuring the transports are running to schedule
• Escalate any delays in transport to the Team Leader
• Understand the core competencies when arranging air charter, air freight and on-board courier solutions
• Ensure non-conformances are raised and escalate as per ISO 9001
• Ensure bespoke transport management system is correctly monitored and fully updated when required
• Answer incoming calls professionally and deal with any enquiries quickly

This is an office-based role requiring you to work 9-hour rotational day shifts with 1 hour for lunch (07:00-16:00, 08:00-17:00, 09:00-18:00 or 10:00–19:00 Monday to Friday).

Benefits:

• 30 days holiday per annum (including bank holidays)
• Pension
• On-site parking and discounted food
• Perkbox discount platform (this includes the EAP and wellness)
• Life insurance (on completion of probation)
• Staff parking and discounted food
• Company uniform provided
• Get to be part of a supportive team

Only suitable candidates will be directly contacted about this position, and we will not store or process the data of candidates in any way unless consent has been obtained.