Logistics & Mail Room Operative

Logistics & Mail Room Operative

Location: Knutsford, WA16 9EU
Hours of Work: 40 hours per week
Contract Type: Permanent

Our client, a leading provider of facilities services in the UK, is seeking a reliable and proactive Logistics & Mail Room Operative to deliver a responsive, customer-focused mailroom and logistics service within a fast-paced site environment.

Job Overview

This is a hands-on, physical role involving the day-to-day operation of the mailroom, management of goods in and goods out, and support with meeting room and event set-ups across site. The role plays an important part in ensuring the smooth running of on-site logistics and support services.

The successful candidate will be passionate about providing excellent customer service, take pride in their work, and be able to adapt quickly to changing priorities. Working as part of a wider logistics team, the role contributes to delivering services in line with agreed service level agreements (SLAs) and customer expectations.

Key Responsibilities

• Manage incoming and outgoing mail, parcels and courier arrangements
• Receive, log and distribute goods across site (goods in / goods out)
• Support room, meeting and event set-ups, including lifting and moving items
• Provide porterage services and assist with general site logistics
• Maintain accurate records using MS Office and internal systems
• Deliver a professional, customer-facing service at all times
• Respond flexibly to reactive and short-notice tasks
• Follow safe manual handling practices at all times

Person Specification

• Experience in a customer service role within a fast-paced environment
• Comfortable with manual handling, lifting and a high level of walking
• Good IT skills, including MS Office and accurate data input
• Experience using pallet trucks and/or forklift trucks is desirable (training provided; certification required if already held)
• Strong work ethic with a positive, helpful and flexible approach
• Reliable, punctual and committed to delivering high standards
• Full UK driving licence, held for a minimum of 12 months

Benefits

• 25 days’ holiday plus bank holidays
• No weekend or bank holiday working
• Free on-site parking
• Free gym membership
• On-site food facilities, as well as a kitchen and microwave
• Full uniform provided
• Ongoing training and development
• Supportive team environment