Lounge Host Hostess

Omnia Resourcing Ltd

Lounge Host / Hostess - Heathrow Area

£13.50 per Hour | Mixed Shift Pattern | Airport Lounge Environment

Are you passionate about delivering outstanding customer service? We are looking for a professional and friendly Lounge Host/Hostess to join a premium airport lounge team in the Heathrow area.

What We Offer

  • Competitive pay: £13.50 per hour
  • Dynamic and fast-paced airport environment
  • Full training provided
  • Opportunity to work within a prestigious airline lounge setting
  • Varied duties and customer-facing experience

Shift Pattern

Mixed shifts required:

  • Early Shift: 04:30 AM - 13:30 PM
  • Late Shift: 13:14 PM - 22:15 PM

Experience Required

  • Minimum 1 year of experience in:
    • Customer Service
    • Host/Hostess roles
    • Front of House positions
    • Hospitality or similar customer-facing roles

Key Responsibilities

As a Lounge Host/Hostess, you will:

  • Take and record lounge guest food requests
  • Serve food and beverages to guests
  • Clear, clean, and prepare dining tables
  • Maintain buffet areas by replenishing food items and assisting guests
  • Explain buffet dishes and menu options, including allergen information
  • Polish cutlery, crockery, and glassware
  • Respond professionally to passenger enquiries and complaints
  • Work closely with supervisors and managers when required
  • Liaise with bar and culinary teams regarding food and drink orders
  • Ensure all food and beverage services meet Qatar Airways standards (full training provided)
  • Support housekeeping and cleaning teams in lounge and back-of-house areas during quieter periods

Security Vetting Requirement

This position is subject to airport security clearance.

Successful applicants must provide:

  • A complete 5-year employment or activity history
  • Supporting documentation for any employment gaps where required

Please note: Candidates with a higher number of short-term roles during the last five years (typically 4-5 or more positions) may be subject to additional verification as part of the security clearance process.

APPLY NOW! For more information or help with applying please call (phone number removed).









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