Luxury Jewellery Sales Professional

Established over 200 years ago, this family-run business is based in the heart of Cheltenham. It is proud to be the only official Rolex retailer in the Cotswolds and also offers luxury timepieces from prestigious brands including Raymond Weil and Tissot.

The business is equally renowned for its exceptional fine jewellery collection, ranging from stunning diamond and platinum engagement rings to exquisite gold pieces by Italian designers Fope and Cammilli, alongside classic pearl jewellery from Mikimoto.

If you are looking to join a friendly, highly professional team, we invite you to read more about this exciting Sales Consultant opportunity.

Job Role:

• As the first point of contact for the business, you will excel at building rapport with customers, identifying their needs and helping them find the perfect jewellery or timepiece.

• Whether interacting face-to-face, online, by telephone or virtually, you will deliver an engaging and personalised customer experience tailored to each client's preferred method of communication.

• You will be motivated to achieve your own sales and customer service targets while supporting the wider store team in meeting shared objectives.

• You will help maintain the exceptional presentation of the showroom by assisting with visual merchandising and window displays, ensuring the store always reflects the premium standards of the business.

• Day-to-day store operations include monitoring stock, following inventory management procedures, and ensuring all merchandise remains secure, immaculate and ready for sale.

• There will also be opportunities to build relationships beyond the showroom by attending external sales and marketing events, representing the business and strengthening its local presence.

Requirements:

• Previous jewellery experience would be advantageous. This may include knowledge of gemstones and precious metals or an industry-recognised qualification such as JET (Jewellery Education and Training).

• However, we also welcome applicants from luxury retail, hospitality or other premium customer-facing environments who share our client's commitment to delivering exceptional levels of service.

• As a Sales Consultant representing world-renowned jewellery and watch brands, you will have a proven track record of achieving sales targets, whether through individual performance or wider store key performance indicators.

• You will be confident, personable and professional, with excellent interpersonal skills and a reputation for delivering outstanding customer service. Your attention to detail sets you apart, and you are naturally able to build lasting relationships with clients.

• You are proactive, self-motivated and enjoy working as part of a collaborative team, readily supporting colleagues whenever required.

• You will be comfortable using IT systems as part of your daily role and, ideally, will have a good working knowledge of Microsoft Excel.

Reasons To Apply:
Our client's team is recognised for its supportive, collaborative culture and unwavering commitment to delivering unforgettable customer experiences.

This is a unique regional opportunity to become part of a growing family-owned business with an exceptional heritage and an exciting future, offering genuine long-term career prospects.

To apply, please forward your CV directly to Jolyon at JML using the contact details provided below.