Maintenance Operative at CBRE Local UK, London, Greater London
CBRE Local UK · Direct employer
Pay not stated
London · Permanent
About the Role
As a Facilities Management Operative, you will play a key role in ensuring our occupied sites operate efficiently and safely while delivering an excellent customer experience. You will be the first point of contact for many facilities-related issues, working closely with employees, contractors, and the wider facilities team to maintain a high standard across the site.
This is a varied, hands-on role that requires a proactive approach, strong customer service skills, and pride in maintaining a safe and welcoming workplace.
Key Responsibilities
Facilities & Customer Support
- Manage all incoming and outgoing site post.
- Conduct contractor and visitor inductions and maintain accurate records.
- Act as a key contact for facilities-related issues, ensuring queries are resolved efficiently.
- Liaise with contractors and the wider facilities team to ensure reactive maintenance tasks are completed.
- Represent the Facilities Management function on-site and deliver exceptional customer service.
- Escalate building or service concerns to the client and management teams when required.
- Carry out routine site inspections, identifying and reporting faults or issues.
General Building Maintenance
- Basic cleaning of kitchen and washroom areas, including replenishing consumables and emptying bins.
- Carry out minor repairs and maintenance tasks, including:
- Tightening or replacing door handles, catches, and toilet seats.
- Adjusting monitor arms and furniture fittings.
- Minor fabric and building repairs.
Basic Electrical Tasks
- Replace desktop fuses and lamps.
- Check power supplies from sockets to workstations.
- Inspect and reset distribution board breakers where appropriate.
Basic Plumbing Tasks
- Isolate water supplies when required.
- Unblock toilets, sinks, and urinals.
- Tighten waste fittings.
- Descale water boilers and related equipment.
Additional Duties
- Make simple HVAC adjustments.
- Assist with routine fire alarm testing.
- Complete and update tasks logged through the CAFM system.
- Undertake any other reasonable duties within the scope of the role.
About You
We're looking for someone who:
- Takes pride in delivering excellent customer service.
- Has a proactive, can-do attitude and strong problem-solving skills.
- Is confident working independently and managing multiple tasks.
- Maintains a professional manner and smart appearance at all times.
- Works safely and responsibly within their level of competence.
- Has experience in facilities, maintenance, building services, or a similar environment (preferred).
What You'll Bring
- Strong communication and interpersonal skills.
- Basic maintenance knowledge across building fabric, plumbing, and electrical systems.
- Good attention to detail and organisational skills.
- A positive, flexible, and team-oriented approach.
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Application opens at the source listing. Free for jobseekers.