Marketing and Auditing Coordinator

Role Purpose

The Marketing & Auditing Coordinator will play a key role in growing the domiciliary care service by leading community-focused marketing activities, increasing brand visibility, and supporting quality assurance processes. This role is ideal for someone who is passionate about marketing, confident engaging with customers, and enthusiastic about organising events independently. It would suit a recent college graduate or someone looking to start a new career path in a dynamic meaningful sector and in a fast pace environment.

Key Responsibilities

Marketing, Brand Awareness, Events & Community Engagement

• Plan, organise, and independently run community events to promote the company’s care services

• Approach and engage customers, professionals, and community groups with confidence

• Represent the organisation professionally at local events, forums, and networking opportunities

• Increase brand awareness within the community and among health and social care professionals

• Support the creation and distribution of marketing materials (online and offline)

• Promote the company’s values, mission, and high standards of care

• Coordinate and deliver brand awareness events across the local area

• Work closely with the Registered Care Manager to ensure messaging reflects service quality and compliance

• Build positive relationships with GP surgeries, social workers, community groups, and other stakeholder

• Auditing & Quality Support

• Assist the office team with client file audits and quality checks

• Help maintain accurate records in line with company policies and regulatory requirements

• Support internal audits and contribute to continuous improvement

• Report findings and observations to the Registered Care Manager

Person Specification

Essential

• Full UK driving licence and access to a vehicle with willingness to travel for events, meetings, and audits

• Passion for marketing and community engagement

• Confidence in approaching customers and speaking to group with strong communication and interpersonal skills

• Organised, proactive, and able to manage multiple tasks with willingness to provide hands-on care when required

• Comfortable working independently and within a team

• Understanding of confidentiality and professional boundaries

• Confident using social media or basic marketing tools

Desirable

• Experience in marketing, events coordination, or community engagement

• Experience in health or social care (especially domiciliary care)

• Knowledge of CQC standards and care audits

What We Offer

• A meaningful role with real impact in the local community

• Supportive working relationship with the Registered Care Manager and office team

• Training and development opportunities

• A flexible and varied role combining marketing, quality, and care support