Membership and Insurance Services Representative
Meridian Business Support
Meridian Business Support is recruiting for a Membership and Insurance Services Representative to join our client in Eastleigh
📍 Eastleigh (Office-based)
💷 £27,000 per year
🕒 Full-time | Monday to Friday
Job Description
This is an excellent opportunity for an organised and customer-focused individual to join a busy Membership and Insurance Services team.
You will support the end-to-end member journey, ensuring documentation is processed accurately and efficiently while delivering outstanding customer service.
Key Responsibilities
- Process membership and insurance documentation in line with SLAs and targets
- Maintain accurate and up-to-date records
- Respond to member enquiries via phone and email
- Deliver a high standard of customer service
- Support the full member journey from onboarding through to ongoing service
- Work collaboratively with team members to meet performance targets
- Ensure compliance with internal procedures and quality standards
Requirements
- Previous administration or customer service experience
- Strong attention to detail and accuracy
- Good communication skills (written and verbal)
- Ability to prioritise workload and meet deadlines
- Proficient with Microsoft Office
Benefits
- Competitive salary of £27,000
- Monday–Friday working pattern (no weekends)
- Office-based role in Eastleigh
- Supportive team environment
For more information or to apply, click the link here or contact Emma Brotherton at Meridian Business Support – (url removed) / (phone number removed)
Meridian Business Support is acting as an employment business on this vacancy.
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