Middle Leader-Pastoral Care Coordinator at Outcomes First, Telford
Outcomes First Group · Direct employer
£36,225 a year
Telford (TF11 8SD) · Permanent
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Job Title: Middle Leader-Pastoral Care Coordinator
Location: Lamledge School, Shifnal, TF11 8SD
Salary: £36,225 per annum (not pro rata)
Hours: 40 hours per week | Monday to Friday
Contract: Permanent | Term Time Only
Start: February 2027
UK applicants only – no sponsorship available
About the Role
Are you an experienced pastoral leader with a passion for trauma-informed practice and a commitment to helping young people overcome barriers, build resilience and thrive?
At Lamledge School, we're looking for a compassionate, confident and forward-thinking Pastoral Care Coordinator to take a leading role in shaping our pastoral provision and supporting students with social, emotional and mental health (SEMH) needs, SEND and other complex challenges.
This is more than a pastoral role. It's an opportunity to lead positive change, inspire colleagues and create a school culture where every student feels safe, understood and supported to succeed.
As our Pastoral Care Coordinator and Trauma-Informed Practice Lead, you'll combine strategic leadership with meaningful, hands-on student support, ensuring that pastoral care is proactive, personalised and responsive to individual needs.
You'll lead and develop our pastoral team, champion relational and therapeutic approaches, and work closely with education, safeguarding and clinical colleagues to ensure students receive consistent, joined-up support.
From helping a young person develop emotional regulation skills to guiding colleagues through complex situations or supporting a successful transition into school, your leadership will make a difference that extends far beyond the classroom.
If you're ready to use your experience, compassion and leadership skills to shape a nurturing and inclusive school environment, we'd love to hear from you.
What you will be doing
- Lead and shape pastoral provision, developing a whole-school approach that promotes emotional wellbeing, positive behaviour, attendance, inclusion and student achievement.
- Champion trauma-informed practice, embedding relational, attachment-aware and therapeutic approaches across the school while providing coaching, training and guidance to colleagues.
- Inspire and develop your team, line managing pastoral staff, providing supervision and professional development, and promoting consistent, high-quality support.
- Make a difference when it matters most, coordinating personalised pastoral interventions and working directly with students experiencing emotional, social or behavioural challenges.
- Strengthen multidisciplinary support, working closely with teachers, safeguarding leads, clinicians, therapists, families and external agencies to ensure joined-up approaches to student wellbeing.
- Use insight to drive improvement, analysing behaviour, attendance, safeguarding and wellbeing information to identify emerging needs, evaluate interventions and inform school improvement.
- Champion safeguarding and risk management, supporting individual risk assessments, behaviour planning and the timely escalation of safeguarding concerns.
- Create positive beginnings, leading pastoral transition arrangements, working with families and professionals to ensure students joining the school feel welcomed, understood and supported.
What We're Looking
We're looking for an experienced pastoral professional who combines strong leadership skills with a genuine understanding of the challenges faced by young people with SEMH, SEND and complex needs.
You'll bring:
- Experience leading pastoral or wellbeing provision, with the confidence to shape practice, coordinate support and contribute to whole-school improvement.
- Previous line management experience, with the ability to motivate, guide and develop colleagues.
- Experience supporting children and young people with SEMH, SEND or complex needs, using positive, personalised approaches.
- A strong understanding of trauma-informed and attachment-aware practice, including emotional regulation and relational approaches.
- Experience developing behaviour support plans and risk assessments, ensuring interventions are appropriate, effective and responsive to individual needs.
- Experience working with families and external agencies, building positive partnerships and coordinating multidisciplinary support.
- The ability to analyse behaviour, attendance and wellbeing data, identifying trends, evaluating interventions and making informed decisions.
- Sound knowledge of safeguarding legislation and guidance, including Keeping Children Safe in Education, alongside an understanding of inclusion and attendance strategies.
- Excellent communication, organisational and leadership skills, with the resilience, empathy and sound judgement to remain calm and effective in challenging situations.
- Evidence of further professional development in pastoral care, mental health, safeguarding or trauma-informed practice.
- Full UK Driving Licence
It would also be advantageous to have:
- Training in therapeutic approaches, restorative practice or attachment-based interventions.
- Experience working within an independent specialist or SEMH school.
- Experience supporting admissions and student transitions.
- Experience contributing to EHCP reviews and annual review processes.
About Our School
Lamledge School is an independent specialist school in Shropshire, supporting students aged 5–19 with SEMH and additional learning needs. We provide a nurturing, small-group environment where every student feels understood, supported, and challenged to reach their potential. Our curriculum combines academic excellence with social, emotional, and life skills development, guided by trauma-informed and PACE principles. Staff work collaboratively to create personalised learning plans, fostering resilience, confidence, and independence. Surrounded by stunning countryside, Lamledge offers a welcoming, inclusive, and inspiring place to learn and work.
We are proud to be a part of OFG Education who in 2025 were officially certified as a ‘Great Place to Work’ for the sixth year running.
Why Join Us?
We place students and vulnerable young adults at the heart of everything we do, so every day brings the satisfaction of making a real difference. We are committed to the safeguarding and promoting the welfare of students and young people. All applicants will be subject to social media checks and successful applicants to a fully enhanced DBS.
- Life Assurance
- Pension scheme with options to increase contributions
- “Your Wellbeing Matters” – mental health support and physical health checks
- Flexible Benefits Platform (Vista), including:
- Health, wellbeing and insurance benefits
- Hundreds of UK and international discounts
- Cycle to Work Scheme & Electric Car Purchase Scheme
- Critical illness cover
- Family Growth Support, including enhanced maternity/paternity leave and paid fertility treatment support
We reserve the right to close the vacancy early if we receive a high volume of suitable applications.
OFG Education is committed to carrying out a fair, thorough and efficient recruitment process in line with Keeping Children Safe in Education. Whilst we aim to keep applicants informed throughout, OFG Education does not accept liability for any loss of earnings or other associated costs incurred by applicants as a result of delays or changes in the compliance process. All stages of the compliance process are subject to necessary safeguarding checks and compliance with statutory requirements, which may affect timescales.
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