Motor Trade Service Advisor in Poole, Dorset

Motor Trade Service Advisor - Poole | £27,500-£29,000 - £32,000 OTE - Uncapped Commission

Join an established and growing motor group as a Motor Trade Service Advisor in Poole, where you'll take ownership of your customers and play a key role within a busy aftersales department. If you have previous motor trade experience and enjoy building strong customer relationships, this could be an excellent opportunity to develop your career within a supportive dealership environment.

• You'll enjoy a competitive salary of £27,500-£29,000, based on experience
• You'll have the opportunity to earn uncapped personal commission
• You'll benefit from a departmental bonus scheme
• You'll receive 30 days' annual leave including bank holidays
• You'll have access to manufacturer training and ongoing career development
• You'll benefit from a company pension scheme and Employee Assistance Programme
• You'll enjoy staff discounts on servicing, repairs and vehicle purchases
• You'll join a friendly and supportive team within an established motor group

As a Motor Trade Service Advisor, you'll be the main point of contact for customers throughout their vehicle's service and repair journey.

• Take service and repair bookings by phone, online and in person
• Welcome customers and provide a professional, friendly service
• Prepare job cards and accurately record customer and vehicle information
• Liaise with technicians and the workshop to keep jobs progressing smoothly
• Keep customers updated throughout the day
• Explain recommended additional work clearly and professionally
• Discuss servicing, maintenance and aftersales products where appropriate
• Prepare invoices and ensure vehicles are ready for collection
• Process warranty and manufacturer paperwork accurately
• Build strong, long-term customer relationships
• Support the wider team to keep the department running efficiently

We're looking for an experienced Motor Trade Service Advisor with a good understanding of automotive aftersales and a genuine focus on customer service.

• Previous experience within the motor trade is essential
• Experience as a Service Advisor, Aftersales Advisor or similar dealership role is desirable
• Good understanding of vehicle servicing, maintenance and repairs
• Confident communicating with customers face-to-face and over the phone
• Highly organised with excellent attention to detail
• Able to manage multiple jobs while remaining calm and professional
• Commercially aware and comfortable identifying appropriate sales opportunities
• A positive team player who is happy to get involved
• Full, valid driving licence required
• Comfortable driving both manual and automatic vehicles

Working hours are Monday to Friday, 08:00-18:00 with an hour's unpaid break, plus Saturday mornings 08:30-12:30 on a rotational basis.

If you're ready for your next Motor Trade Service Advisor opportunity in Poole, you'll have the chance to take ownership of your customers, develop your skills and make a real contribution within a close-knit dealership team.

Apply now and take the next step in your motor trade career.

Job Number │49137 - INDAUTO
Location │ Poole
Role │ Motor Trade Service Advisor

Platinum Recruitment is acting as an Employment Agency in relation to this vacancy.