Multi-Lingual Inbound Operations Executive

Platinum Travel Recruitment are collaborating exclusively with a fabulous forward thinking DMC based in London now seeking an experienced Multi-Lingual Inbound Operations Executive to join their vibrant & supportive team. French, Spanish, Italian, Portuguese or German language skills are essential. 

Exciting role for a travel professional from an inbound travel company seeking career growth with a reputable travel company.

Multi-Lingual Inbound Operations Executive Duties:

• Develop tailor-made package and itineraries and managing of group travel requests.
• Efficiently handle and respond to email requests.
• Negotiating rates with suppliers and checking availability
• Creation of client proposals and following up in native languages either French, Spanish, Italian, Portuguese or German.
• Booking all necessary travel components and services.
• Apply profit mark-ups and provide transparent quotations to customers.
• Preparing and issue invoices, through Tour Plan booking software maintaining accurate financial records.
• Handle rooming lists and prepare client vouchers for all travel services.
• Maintain regular contact with suppliers to ensure smooth coordination
• Working as a team, sharing knowledge and supporting colleagues.

Multi-Lingual Speaking Inbound Operations Executive – Essential Requirements:

• Groups experience within the inbound travel industry is essential
• Happy to work in the office full time – hybrid after probation.
• Research and learn about the UK inbound travel industry as well as the overall tourism market and the B2B travel agency and tour operator concepts.
• Advanced Microsoft Office proficiency (Outlook, Excel, PowerPoint, Word).
• Ability to quickly learn new software and stay current with new updates.
• Understanding of Profit Margins and Markup Percentages.
• Highly accurate data entry abilities, especially when entering prices and margins.
• Excellent written and verbal English and one European language (required) Must be fluent in either French, Spanish, Italian, Portuguese or German.
• Strong negotiation skills to satisfy customer needs.

Multi-Lingual Inbound Operations Executive – Benefits:

• Lucrative salary
• Career progression
• Sick pay
• Travel perks
• Supportive team
• Hybrid after probation
• Varied role