Neighbourhood Housing Officer in Northamptonshire

Neighbourhood Housing Officer

North Northamptonshire

£22.09ph

Role:

• Reporting to the Housing Manager the post holder will deliver front line housing management services to NNC tenants and leaseholders.
• The post holder will offer a first-class customer focussed tenancy management service including but not limited to tenancy and leasehold management, income collection and arrears recovery, unacceptable behaviours, ASB and support services, customer engagement and involvement, estate management, enforcing tenancy conditions and reletting empty properties.
• There will be an emphasis on improving customer relations and increasing satisfaction levels and engagement opportunities with the homes and communities our customers live in and the services the council provides.
• The post is part of the Housing Management Team, and the post holder will deputise for other Officers in their absence.

To find out more information please contact (url removed) Recruitment is done in line with safe recruitment practices. We are an equal opportunity agency