Neighbourhood Housing Officer in Kettering, Northamptonshire
Posted by Lynx Employment Services Ltd
£17.55 an hour
Kettering · Temporary
# Neighbourhood Housing Officer
Location: Corby & Kettering, Northamptonshire Pay Rate: £17.55 per hour PAYE Contract: 3 months initially, with potential extension / Hours: 37 hours per week, Monday to Friday Working Pattern: Fully on-site – 2 days Corby, 3 days Kettering
LYNX Employment Services are recruiting an experienced Neighbourhood Housing Officer to join a busy local authority housing management team across Corby and Kettering.
This is an excellent opportunity for a confident, customer-focused housing professional to deliver comprehensive tenancy and neighbourhood management services, supporting tenants, resolving housing issues and helping maintain safe, sustainable communities. The successful candidate will manage a varied caseload covering tenancy management, rent arrears, anti-social behaviour, estate inspections and housing enforcement.
This is a hands-on, frontline housing management position, with approximately 60% of the working week spent conducting property visits, estate inspections and other operational duties.
## Key Responsibilities
- Deliver effective tenancy and neighbourhood management services to council tenants and leaseholders.
- Undertake home visits, tenancy reviews, property inspections and estate walkabouts.
- Manage rent arrears cases, negotiate affordable repayment arrangements and support income recovery.
- Investigate anti-social behaviour, tenancy breaches and neighbourhood complaints, taking appropriate enforcement action.
- Support tenancy sustainment, identifying vulnerable residents and arranging referrals to relevant support services.
- Assist with void property management, including inspections, property viewings, tenancy sign-ups and reletting activities.
- Prepare accurate case notes, correspondence, legal notices and documentation relating to tenancy enforcement and possession proceedings.
- Work collaboratively with housing colleagues, emergency services, support agencies and community partners.
- Respond professionally to complex enquiries, complaints and challenging situations.
- Maintain accurate housing records, meet performance targets and contribute to continuous service improvement.
## Essential Requirements
Applicants must demonstrate:
A minimum of 3 years' experience in a similar housing management role within a local authority or registered housing provider. CIH Level 3 qualification or equivalent, as specified in the person specification. Strong knowledge of housing legislation, tenancy management and relevant regulations. Proven experience managing rent arrears, tenancy breaches, anti-social behaviour and estate inspections. Understanding of tenancy enforcement and County Court possession procedures. Experience working with vulnerable tenants and individuals with complex support needs. Excellent communication, negotiation, conflict-resolution and organisational skills. Ability to manage a varied caseload independently and prioritise competing demands. Full UK driving licence and access to a vehicle for work purposes. Ability to obtain business-use motor insurance. Willingness to undergo a DBS check.## Working Arrangements
This is a fully on-site position requiring attendance across two locations:
Corby: 2 days per week. Kettering: 3 days per week.Approximately 60% of the working week will involve visits to council properties, estates and neighbourhoods.
Applicants must be comfortable travelling between locations and undertaking regular face-to-face visits with tenants and residents.
## Why Apply?
This assignment offers an experienced Housing Officer the opportunity to make a meaningful difference within local communities while working across a varied and rewarding housing management portfolio.
With a competitive PAYE hourly rate, a full-time working pattern and the potential for contract extension, this is an excellent opportunity for an established housing professional seeking their next assignment.
## Interested? Get in Touch!
If you have the required housing management experience, relevant qualifications and access to your own vehicle, we'd love to hear from you. Elliott – LYNX Employment Services Email: (url removed) Alternatively, apply directly with your most recent CV for consideration.
Application opens at the source listing. Free for jobseekers.