Neighbourhood Officer

Temporary Neighbourhood Officer

Company: Harrogate Housing Association

Salary: £33k per annum

Location: Harrogate (Fixed Location)

Temp to Perm – Initial 6-month contract

Harrogate Housing Association is seeking a Temporary Neighbourhood Officer to join our dedicated team. In this role, you will play a vital part in providing exemplary services to our residents within our neighbourhoods and communities. We pride ourselves on being local, approachable, and resident-focused, and we need someone who embodies these values in every aspect of their work.

As a Temporary Neighbourhood Officer, your main responsibilities will include:

• Delivering a high-quality service that enhances the lives of our residents while ensuring our neighbourhoods and properties are well-maintained.
• Conducting Home Reviews and engaging with residents to gather feedback and implement service improvements.
• Maintaining a visible presence in the neighbourhoods, ensuring regular inspections and fostering positive relationships with stakeholders, including police and local authorities.
• Addressing service requests and complaints in line with our policies, ensuring resident satisfaction at all times.
• Monitoring neighbourhood service contracts to uphold standards and deliver value for money.

The ideal candidate will possess:

• Must have CIH Level 4 or 5.
• Must have 2 years’ experience in housing management and a solid understanding of housing sector legislation.
• A strong commitment to delivering exceptional customer service and a proven ability to build positive relationships.
• Excellent communication skills and the ability to adapt to different audiences.
• A proactive, flexible approach to problem-solving and a genuine passion for improving neighbourhoods and communities.
• Strong organisational skills and the ability to manage multiple priorities effectively.

We offer an engaging work environment that values your contributions and supports your professional growth. At Harrogate Housing Association, we believe in fostering a diverse and inclusive workplace, where every employee brings unique perspectives to our mission.

If you are excited about making a tangible difference in our communities and believe you have the skills and passion we’re looking for, we would love to hear from you!

Click apply and submit your CV today.