Night Supervisor

Night Supervisor - £29,601.60 + service charge| Full-Time Hours & Great Benefits

Looking for a Night Supervisor role offering full-time hours, excellent benefits and a beautiful countryside setting?

This is an exciting opportunity to join a prestigious hotel in Lutterworth, where you'll take responsibility for the smooth running of the property overnight while delivering a high standard of guest service. With full training provided and opportunities to develop your career, this is a great next step for an experienced hospitality professional.

Why apply / What's in it for you?

• You'll receive a salary of £29,601.60 per annum + service charge
• You'll work 40 hours per week on a full-time basis
• You'll have access to free parking
• You'll receive full training to support you in the role
• You'll benefit from room discounts
• You'll receive F&B and Health & Beauty discounts
• You'll have your birthday off
• You'll receive 28 days' annual leave, increasing with length of service

Key Responsibilities

As a Night Supervisor, you'll help ensure the smooth running of the hotel overnight while maintaining excellent guest service and operational standards.

• Set up, clear and maintain conference rooms, private dinners and weddings
• Carry out regular security checks and ensure the hotel remains safe overnight
• Maintain high standards of cleanliness throughout the property
• Look after guests and delegates, responding to requests and queries
• Provide 24-hour room service, including preparing and delivering orders
• Support Reception duties, including check-ins, check-outs and luggage assistance
• Ensure wake-up calls and newspapers are delivered promptly
• Manage and support departmental staff, including training and rotas
• Follow fire safety procedures and company policies
• Handle guest complaints professionally and ensure they are resolved appropriately
• Support the wider team and other departments when required

What we're looking for

We're looking for a confident hospitality professional who can lead by example and provide excellent guest service throughout the night.

• Previous experience as a Hotel Night Porter or Night Auditor is required
• Supervisory experience within a hotel or hospitality environment would be advantageous
• Strong customer service and communication skills
• Experience across reception and general hotel operations
• A proactive approach with excellent attention to detail
• The confidence to deal with guest queries and complaints professionally
• Ability to lead, support and develop a team
• Flexibility to support different departments when required
• A professional and welcoming approach at all times
• Due to the location, you will need your own transport to get to and from the property

If you're looking for your next step as a Night Supervisor in Lutterworth, this is a fantastic opportunity to join a welcoming team with excellent benefits and long-term development potential. Apply now to take the next step in your hospitality career.

Job Number │ 48913/INDFOH
Location │ Lutterworth
Role │ Night Supervisor

Platinum Recruitment is acting as an Employment Agency in relation to this vacancy.