Ocean Freight Planning Coordinator
Detail 2 Limited
About the Company
Our client is one of the UK's leading international freight forwarding and logistics providers, delivering comprehensive road, sea, air, and supply chain solutions to customers worldwide. With a strong reputation for service excellence and continued growth, they are looking to recruit a Ocean Freight Planning Coordinator to join their busy Manchester operations team.
This is an exciting opportunity for an organised and proactive logistics professional to play a key role in coordinating international transport operations, ensuring shipments move efficiently while delivering exceptional service to customers and overseas partners.
Ocean Freight Planning Coordinator - The details
- Competitive salary
- Company pension scheme
- Ongoing training and professional development
- Career progression opportunities within a well established international logistics business
- Supportive and collaborative working environment
- Full-time, permanent position
- Opportunity to work with a respected leader in the freight forwarding industry
- Previous experience within freight forwarding, logistics, transport planning, or international shipping
- Good understanding of import and export transport operations
- Excellent organisational and time management skills
- Strong communication skills with the ability to build relationships across multiple departments and external partners
- High level of attention to detail and accuracy
- Ability to prioritise workload in a fast paced operational environment
- Strong IT skills, including experience using Microsoft Office applications
- Ability to work independently while contributing positively to a team environment
- Knowledge of customs procedures and HMRC import/export requirements
- Understanding of Dangerous Goods Regulations
- Experience using freight forwarding or transport management systems
- Previous experience coordinating international road freight, sea freight, or multimodal transport
- Knowledge of logistics planning and load optimisation
- Coordinate international import and export shipments from booking through to delivery
- Arrange transport movements and prepare all associated shipping documentation
- Plan vehicle loads in the most efficient and cost-effective manner, working closely with other branches and planning teams
- Liaise with warehouses, transport providers, overseas offices, and internal departments to coordinate loading and delivery schedules
- Monitor shipment progress and proactively resolve issues that may impact transit times
- Keep Customer Relationship Teams updated on shipment status and any operational changes
- Ensure partner accounting and job costing are completed accurately and within required timescales
- Process transport documentation in accordance with HMRC customs requirements
- Maintain accurate records across internal systems and ensure all documentation is up to date
- Build and maintain strong working relationships with international partners and internal stakeholders
- Identify and pass potential customer opportunities to the relevant sales or customer relationship teams
- Support claims administration by gathering information and escalating issues where required
- Prepare operational reports and management information as requested
- Ensure compliance with company procedures, customs regulations, dangerous goods legislation, quality standards, and health and safety requirements
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