Office Administrator

Office Manager

Location: Eastbourne

Employment Type: Full Time

Working Hours: Monday to Friday

What's in it for you?

25 days annual leave plus bank holidays

Option to buy up to 5 additional holidays

Group Personal Pension Plan

Career development and professional qualifications

24/7 Virtual GP and Mental Health support

Cycle to Work Scheme

Employee discount programme

Life Assurance

Long Service Recognition

Enhanced Maternity Pay

Paid volunteering opportunities

About the Role

As an Office Manager, you will oversee office operations, facilities administration, compliance documentation, health and safety administration, HR support and general business administration activities, ensuring the business remains organised, compliant and efficient.

Key Responsibilities

• Manage the day-to-day running of the office.

• Maintain filing systems, records, document control and customer correspondence.

• Maintain company policies, RAMS, accreditation certificates and training records.

• Act as the first point of contact for visitors, suppliers, contractors and enquiries.

• Coordinate meeting rooms, refreshments and company events.

• Manage office supplies, equipment and printer maintenance.

• Provide administrative support to the Finance team.

• Administer the RingCentral phone system, including calls, extensions and on-call updates.

• Support inductions, training administration and staff communications.

• Maintain customer, supplier and tender portals.

• Act as Company First Aider and Fire Warden.

• Coordinate first aid audits, fire drills, extinguisher servicing and PAT testing.

• Maintain health, safety and compliance records.

• Procure PPE and maintain stock levels.

• Support client questionnaires, tender submissions and compliance documentation.

• Represent the business at tenant and landlord meetings.

• Administer the BigChange system, including employee setup, licences and records.

• Maintain certifications, holiday allocations and operational documentation.

• Create and distribute Toolbox Talks and maintain associated records.

• Configure mobile devices and business applications for new starters.

About You

Essential

• Experience in an Office Manager, Office Administrator, Facilities Coordinator or Business Support role.

• Strong administration, organisation and document control skills.

• Experience supporting HR, Operations and Finance functions.

• Proficient in Microsoft Office applications.

• Excellent communication and stakeholder management skills.

• Ability to manage multiple priorities and meet deadlines.

• Strong attention to detail and accuracy.

Desirable

• Experience using BigChange, CRM or business management systems.

• Experience managing customer portals, tender platforms and accreditation records.

• First Aid and Fire Warden qualifications.

• Health and Safety administration experience.

Our Commitment to Equal Opportunities

We're proud to be an equal opportunities employer. We welcome applications from all backgrounds and experiences and are committed to building a diverse and inclusive workforce.

Before applying, please review our Privacy Policy to understand how we process your data in line with GDPR.

Next Steps

If you're interested in this opportunity, please apply or contact the Careers Team for more information.