Office Administrator
Simon Acres Group
Salary: £28,000 - £30,000
Employment Type: Full-Time, Permanent
About the Client
KBB Recruitment are representing a bespoke stone fabrication company . This is an exciting opportunity to join a people-centric organisation.
About the Role
Key Responsibilities:
- Prepare and manage customer quotations and sales enquiries
- Responsible for first stage customer service issues and resolutions (Only
- escalate to your line manager when absolutely essential)
- Handle customer communications via telephone and email
- The first response for incoming calls at all times
- Send advance confirmation templates and customer correspondence
- Prepare and distribute aftercare documentation following completed work
- Arrange vehicle and tool inspections and maintain associated records
- Assist with administrative support for health and safety compliance as
- required
- Scan & file delivery notes and maintain accurate company records
- Daily Scan and electronically file completed job sheets and orders
- Monitor and replenish office supplies, including uniforms, stationery & PPE
- Confirm daily and weekly work schedules with customers and the operational team
- Print, prepare, and organise job paperwork
- Review orders to ensure all required information and materials are complete before work commences
- Prepare and dispatch product samples to customers
- Assist with marketing and advertising activities, including updating promotional materials and supporting campaigns
- Provide general administrative support and undertake additional duties as required to support the business
- Previous experience in an administrative or office support role
- Excellent communication and customer service skills
- Strong organisational skills with the ability to prioritise workload
- Good attention to detail and accuracy
- Confident using Microsoft Office, including Outlook, Word, and Excel
- Ability to work independently and as part of a team
- Experience in sales administration, scheduling, or customer service
- Knowledge of health and safety administration
- Experience working within a trade, construction, engineering, or
- manufacturing environment
- Friendly, professional, and approachable
- Reliable and trustworthy
- Able to remain calm under pressure
- Proactive with a positive, can-do attitude
- Flexible and willing to assist across different areas of the business
- Competitive salary
- 31 days holiday including Bank holidays and Christmas & New Year shutdown period
- Free on-site parking
- Company events
To apply, please send your CV and a brief covering note to (url removed) or contact Nathan on (phone number removed). KBB Recruitment are acting as the employment agency for this position.
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