Office Manager in Aldridge, Walsall

We are recruiting an Office Manager for our client, a leading manufacturing and distribution company based in the Aldridge area.

You will provide efficient day-to-day management of the office while taking an active role in coordinating factory priorities and operational activity. Acting as as the Commercial Manager’s deputy, you'll maintain oversight of work, follow up actions, support staff and help ensure the office and factory operate in a controlled, organised and efficient manner.

Office Manager
Aldridge
£38-40K + excellent company benefits
8.00am-4.30pm Monday to Friday

What You'll Get

• Up to £40K salary
• 25 days annual leave + Bank Holidays
• Company pension scheme
• Private medical cover

Role & Responsibilities

• Manage the day-to-day running of the office and support the coordination of factory activities, ensuring priorities are understood and completed efficiently.
• Act as the Commercial Manager’s deputy for day-to-day operational matters, following up agreed actions and keeping work moving in their absence.
• Maintain visibility of factory workload, production priorities, customer orders, machine movements and operational issues, providing clear updates to the Commercial Manager.
• Liaise closely with Production, Engineering, Purchasing, Sales and Service to coordinate priorities, resolve administrative delays and escalate operational issues.
• Attend the factory regularly, checking progress against agreed priorities and ensuring actions, paperwork, parts requirements and completion dates are followed up.
• Coordinate incoming calls, correspondence, visitors, post and general enquiries, directing matters to the appropriate person or department.
• Maintain accurate company records, filing systems, shared documents, production information and administrative trackers in line with company procedures.
• Prepare and process routine business documents, reports, purchase orders, invoices and other administrative and factory information as required.
• Support HR, quality, health and safety and ISO-related administration, including training records, controlled documents, absence records and audit evidence.
• Monitor key office and factory deadlines, provide reminders and updates, maintain confidentiality and escalate anything that could affect customers, production, safety or delivery.

Requirements

• Previous experience in a busy, fast paced office management role
• Organised individual with experience in coaching and managing staff
• Able to work effectively in a fast paced, reactive environment
• Experience in a hire/ engineering related industry would be beneficial but isn’t essential