Onsite Recruitment Consultant

About Genesis Employment Services

Genesis Employment Services is one of Coventry's longest-established independent recruitment agencies, specialising in industrial, engineering, logistics and commercial recruitment. We pride ourselves on delivering exceptional service, building long-term partnerships and providing innovative workforce solutions for our clients.

Role Overview

The Onsite Recruitment Consultant acts as the primary point of contact between Genesis Employment Services, our temporary workforce and our client. The role is responsible for managing the day-to-day operation of an onsite account, ensuring staffing levels are maintained, workers are fully supported and the client receives an outstanding level of service.

Key Responsibilities

Source, interview and register suitable candidates.

Complete Right to Work and compliance checks.

Arrange inductions and start dates.

Act as the main point of contact for the client.

Build strong relationships with client managers and workers.

Manage attendance, welfare and performance issues.

Maintain compliant personnel records.

Monitor biometric clocking and resolve clocking exceptions.

Process timesheets accurately and liaise with payroll.

Respond to staffing requests and monitor fulfilment.

Track productivity and service levels where applicable.

Promote health and safety and report incidents.

Key Performance Indicators (KPIs)

Fill Rate

Worker Retention

Attendance Levels

Time to Fill Vacancies

Compliance Accuracy

Payroll Accuracy

Client Satisfaction

Candidate Satisfaction

Worker Turnover

Absence Levels

Productivity Targets

Skills & Experience

Excellent communication and organisational skills.

Ability to work under pressure.

Customer-focused approach.

IT literate.

Full UK driving licence.

Recruitment or onsite account management experience (desirable).

Knowledge of employment legislation and payroll processes (desirable).

Personal Qualities

Professional

Reliable

Positive attitude

Excellent problem solver

Self-motivated

Calm under pressure

Strong attention to detail

Team player

Commercially aware

What Success Looks Like

A successful Onsite Recruitment Consultant builds excellent client and worker relationships, maintains high fill rates, ensures full compliance, delivers outstanding customer service, keeps payroll and attendance records accurate, and proactively resolves issues before they escalate.

Genesis Employment Services is committed to equality of opportunity and welcomes applications from all suitably qualified candidates.