Operations Administrator

Operations Administrator

Location: Stoke-on-Trent
Salary: £26,436.00 Per Annum 
Hours: Monday–Friday, 8:30am–5:00pm
Holiday: 26 days annual leave plus bank holidays
Job Type: Permanent

Pro-Drive Recruitment are currently recruiting for an Operations Administrator on behalf of an established and growing business based in Stoke-on-Trent.

This is an excellent opportunity for an organised, proactive individual looking to develop their career within a busy operations environment. The role will provide administrative support across logistics and purchasing, working closely with customers, suppliers, internal teams and external logistics partners.

Key Responsibilities

• Provide administration support across logistics and purchasing.
• Coordinate courier, pallet, haulage and specialist vehicle bookings.
• Track deliveries, obtain PODs and follow up outstanding shipments.
• Investigate delivery issues, damages, shortages and service failures.
• Liaise with customers, suppliers, branches and logistics partners to resolve queries.
• Maintain accurate transport, purchasing and logistics records.
• Support KPI reporting, route planning and vehicle compliance administration.
• Monitor purchase orders and chase outstanding deliveries.
• Assist with stock replenishment, stock counts and inventory analysis.
• Investigate stock discrepancies and monitor slow-moving or obsolete stock.
• Support supplier performance monitoring and purchasing activities.
• Assist with continuous improvement and operational projects.

About You

The ideal candidate will be:

• Highly organised with excellent attention to detail.
• Proactive, reliable and keen to learn and develop.
• Confident communicating with people at all levels.
• Able to multitask and remain calm under pressure.
• Customer-focused with a professional and positive manner.
• Comfortable working independently and as part of a team.
• IT literate, particularly with Microsoft Word and Excel.
• Educated to GCSE level or equivalent, including English and Maths.

Previous administration, logistics or purchasing experience would be advantageous, although candidates with the right attitude and willingness to learn will also be considered.

Apply

This is a fantastic opportunity to join an established organisation and develop your career within a varied operations role.

If you are interested in this position, contact us on (phone number removed) for further information.