Operations Administrator

Operations Administrator | Nottingham | up to £32,000 plus bonus 

Are you someone who thrives when there are mulitpul moving parts to manage? This is a hands-on, client-facing role at the heart of a fast-growing freight forwarding business, where no two days look the same and your ability to keep things moving really matters.

If you're organised, commercially switched-on, and ready to take ownership of shipments from start to finish, this could be exactly the kind of role you've been looking for.

As an Operations Administrator, you will benefit from:

• A varied, fast-paced role with real day-to-day responsibility
• A progressive, ambitious team with strong growth behind them
• The opportunity to develop your freight forwarding knowledge across air and sea
• A supportive, team-first environment where collaboration is genuinely valued
• Autonomy to problem-solve and make decisions in the moment

As an Operations Administrator, your responsibilities will include:

• Coordinating the movement of goods by air and sea, monitoring shipments and ensuring on-time delivery
• Serving as the primary point of contact for clients, proactively managing updates, delays, and resolutions
• Preparing and checking shipping documentation to keep operations running without delay
• Liaising with internal teams and external partners including transport providers, warehouses, and suppliers
• Inputting and maintaining accurate data across logistics systems
• Identifying process improvements and supporting the implementation of new ways of working

As an Operations Administrator, your experience will include:

• Experience in freight forwarding, logistics, or a fast-paced operations environment (air and/or ocean freight preferred but not essential)
• Strong organisational skills with the ability to manage multiple priorities and deadlines simultaneously
• Excellent written and verbal communication skills with a confident, professional approach to clients
• High attention to detail when processing documentation such as invoices and customs forms
• Good working knowledge of Microsoft Office (Word, Excel, Outlook, Teams)
• A positive, self-motivated attitude with a genuine drive to learn and grow

If you're ready to join a high-performing team where your contribution will be felt from day one, we'd love to hear from you. Apply today with an up-to-date CV or call Harriet at Rubicon for more information.