Operations & Business Support Administrator

✨ Operations & Business Support Administrator

📍 Gateshead | 💼 Permanent | 🏢 Fully Office-Based | 💰 £28,000 + excellent benefits

We're working with a long-established, global organisation in Gateshead to recruit an Operations & Business Support Administrator. This is a varied, fast-paced role at the heart of the business, supporting senior leaders, HR, and wider operational teams.

With a strong culture of internal promotion, low staff turnover, and excellent long-term stability, this is a great opportunity for someone looking to build a career within a supportive and well-structured organisation.

🕒 Working Pattern - This is a fully office-based position with no hybrid working.

• 36 hours per week - Flexible start and finish times available
• Standard hours: Monday-Thursday: 8:20am - 4:30pm and Friday: 8:20am - 1:30pm (early finish every week!)
• Free on-site parking
• Due to location, you must hold a full UK driving licence and have access to your own transport

💰 Package & Benefits

• £28,000 salary
• Profit share scheme
• 25 days annual leave + 8 bank holidays, Option to buy/sell annual leave, Enhanced pension (up to 10.5% employer contribution), Life assurance (3x salary), Health Cash Plan (up to £625 per year), Employee Assistance Programme & 24/7 GP access, Share Incentive Plan (free shares after 3 years), Cycle to Work Scheme, Discounts via employee benefits platform, Long service rewards, Summer incentive, Christmas party, and more!

🚀 The Role

You'll provide key administrative and operational support across multiple areas of the business, working closely with Directors, Senior Leaders, HR, and wider teams.

This is a highly varied role where no two days are the same - ideal for someone who enjoys organisation, problem-solving, and being a central point of support within a busy office environment.

🔑 Key Responsibilities

HR & Employee Administration

• Support employee lifecycle administration
• Prepare contracts and HR documentation
• Maintain accurate employee records
• Support onboarding and employee engagement activities

Executive & Business Support

• Provide diary, meeting, and coordination support to senior leaders
• Prepare reports, presentations, and correspondence
• Liaise with internal and external stakeholders
• Handle confidential information with discretion
• Book travel including flights, hotels, rail, taxis, and car hire
• Coordinate meetings, events, and training sessions
• Support employee engagement activities
• Arrange catering, refreshments, and event logistics

Office & Facilities Administration

• Manage shared inboxes and general enquiries
• Maintain office supplies and meeting spaces
• Coordinate vehicles, servicing, and contractor activity
• Support internal communications and office coordination

Reporting & General Administration

• Maintain calendars and schedules (travel, holidays, events)
• Produce reports and business documentation
• Raise purchase orders and support invoicing
• Assist with environmental and operational reporting

👤 About You

Experience

• Background in Administration, Business Support, HR Admin, or Executive Support
• Experience managing diaries, meetings, and travel arrangements
• Confident producing reports, documents, and presentations
• Strong stakeholder coordination experience

Skills & Attributes

• Highly organised with excellent attention to detail
• Strong communication and interpersonal skills
• Able to manage multiple priorities in a fast-paced environment
• Confident using Microsoft Office (Outlook, Word, Excel, PowerPoint)
• Professional, discreet, and service-focused
• Proactive with strong problem-solving ability

🚗 Additional Requirements

• Full UK Driving Licence
• Occasional local travel/errands if required
• Able to commute to Team Valley, Gateshead daily

🌍 About the Company

You'll be joining a super fast-paced, global, innovation-led organisation. With a strong reputation for quality, stability, and employee development, the business offers excellent long-term career prospects and genuine opportunities for progression.

Apply today! If you require any reasonable adjustments during the recruitment process, please let us know. Due to a high volume of applications, we are unable to provide individual feedback. If you have not been contacted within 5 working days of submitting your CV, please assume you have been unsuccessful on this occasion.

Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.