Operations Co-ordinator in Bathgate, West Lothian

We are supporting a key client, a specialist technical products business with a close, people-first culture, who need an Operations Co-ordinator to own their live orderbook.

You will spot late or at-risk orders early, coordinate Purchasing, the warehouse teams and Sales to resolve them, and keep customers accurately informed. You will report to the Operations Manager and work as part of a small, friendly Operations team.

Key responsibilities

• Manage the live ad-hoc orderbook and keep order status and priorities accurate
• Chase and resolve late or at-risk orders across departments
• Keep Sales and Account Managers updated so customers get accurate information
• Escalate delivery risks and help improve OTIF (on time, in full) performance
• Maintain accurate records and help build consistent processes

You will bring

• Experience in order processing, order management, planning, logistics or customer service
• Strong organisation, good Excel and business systems skills
• Confident communication with customers, suppliers and colleagues
• A calm, persistent approach and a habit of seeing things through

How to apply

Send your CV or contact Neo Recruitment on (phone number removed) for a confidential conversation. We will always talk to you before sharing your details with our client.