Operations Controller

Our client is a logistics company specialising in temperature-controlled distribution, Sameday, Next day, storage and third party logistics nationwide
We are now recruiting an Operations Controller to join a team of 3 to plan and allocate logistics movements on a national basis

The successful applicant will manage a mixed fleet of 12 vehicles, with the 25 employed drivers plus managing sub contactors with external hauliers. Operating a 24/7 day a week service, core hours are Monday to Friday 8-5 with on call rota every 2nd weekend

Daily duties include:
* Taking incoming telephone and email bookings from clients
* Managing and allocating work to drivers
* Allocating the correct and most cost-efficient vehicle from the fleet
* Assigning jobs to sub-contractors and management from start to finish
* Liaising with haulage subcontractors daily to ensure service requirements are met
* Ensuring all planning duties are completed each day.
* Monitoring and recommending improvements in the traffic office
* Seeing all jobs through to completion

In order to apply you will have
* Experience of working in a busy traffic office, allocating work
* Same day/ next day experience
* Experience of dealing and allocating work to drivers
* Ideally have used Mandata or another Transport Management platform
* Ideally have handled minor vehicle checks
* Excellent attention to detail
* Ability to deliver exceptional customer service
* Great organisational skills
* Positive, flexible, patient and friendly attitude

In return, my client can offer you:
* Salary £32,000 to £40,000 including on call payment
* Pension
* Laptop
* Mobile
* 21days (flex for the right individual) holiday plus bank holidays
* Free car parking