Operations Manager / Business Unit Manager

Operations Manager / Business Unit Manager, Location: Dudley, West Midlands | Salary c£50-60k + Benefits

Lead a Business Unit. Drive Commercial Performance. Deliver Operational Excellence.

We are recruiting an Operations Manager / Business Unit Leader to take ownership of a growing industrial operation combining warehouse, logistics, compliance and customer fulfilment activities. This is a broad operational leadership role where you'll be responsible for both the day-to-day running of the operation and the continued development and performance of the business unit both commercially and operationally.

Working closely with the senior leadership team, you'll lead a practical, hands-on shop floor operation whilst driving commercial performance, operational excellence and continuous improvement. You'll be just as comfortable walking the shop floor, leading people and solving operational challenges as you are analysing business performance, identifying opportunities for improvement and helping shape the future direction of the business.

This is an excellent opportunity for an experienced operational leader who enjoys taking ownership, making commercially sound decisions and delivering measurable improvements within a fast-paced industrial environment.

The role:

• Lead the day-to-day operation of the site, ensuring warehouse, logistics, compliance and customer fulfilment activities operate safely, efficiently and effectively.
• Take overall responsibility for business unit performance, driving operational efficiency, commercial performance and customer satisfaction.
• Analyse operational data, KPIs and business performance to identify trends and improvement opportunities.
• Develop and implement operational strategies to improve productivity, quality, service and profitability.
• Lead continuous improvement initiatives across operations, logistics, compliance, administration and customer delivery.
• Manage operational budgets, resources and cost control.
• Ensure high standards of Health & Safety, security, quality and operational compliance.
• Lead, coach and develop operational teams, creating a culture of accountability, ownership and continuous improvement.
• Work closely with senior leadership to support business planning, future growth and operational strategy.
• Build strong relationships with customers, suppliers and external stakeholders.

Candidate requirements:

• Experience leading an operational business unit or site within an industrial, engineering, manufacturing, logistics or service environment.
• Strong commercial awareness with experience influencing operational performance and business outcomes.
• Excellent analytical skills with the ability to interpret operational data and KPIs to support decision making.
• Experience managing operational budgets, cost control, resource planning and business unit commercial performance.
• Proven track record of delivering operational improvements and continuous improvement initiatives.
• Strong leadership skills with experience developing and motivating high-performing teams.
• Excellent organisational, planning and problem-solving abilities.
• Experience managing Health & Safety, operational compliance and governance.
• Comfortable balancing strategic thinking with a visible, hands-on leadership style.
• Strong communication skills with the ability to influence and build relationships at all levels.

The role would suit candidates currently working as an Operations Manager, Business Unit Manager, General Manager, Site Manager, Head of Operations or similar operational leadership role within an industrial, engineering, manufacturing, logistics or operational environment.

If you are an experienced Business Unit Manager / Operational Leader looking for a broad and hands-on management role with commercial responsibility, please apply.

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