Operations Manager
Marshall Harmony
As Operations Manager your working week could include preparing for a major running event, cycling race, equestrian competition, fitness event, or international motorsport weekend.
You might be there for some of them, but most of your work happens long before the event starts, making sure the people, equipment, vehicles, accommodation, and data all come together exactly when they need to.
There's a small team who know the customers, know the equipment, and know what it takes to deliver an event. What they need now is an operations Manager to bring all of that together and become the person they go to day to day.
You'll know what events are coming up, where the pressure points are and what your team needs. If there's a problem with equipment, a question about logistics or something hasn't quite gone to plan, you'll make the call and keep things moving.
And no two days are particularly alike.
One day you could be preparing everything needed for a major sporting event, the next working through competitor data in Excel or making sure an order is packed and ready to leave the warehouse.
That variety is part of what makes being Operations Manager here interesting.
You're not coming in to change everything either.
Get to know the people, the customers, the events and how everything works first. Then start asking the questions.
Could we make that process simpler? Why does that keep causing us a problem? Is there a better way of doing it?
You'll work directly with the two Directors, so you'll have the autonomy to do something about the answers.
As Operations Manager, the people side matters too. It's a small business; everyone gets involved and the team are used to doing a bit of everything. They need someone who can give them direction, manage the workload and get stuck in alongside them when needed.
And you do need to enjoy the world of sport.
You don't need sports timing experience, but you might already work as a leisure, events, hospitality or somewhere else where sport has been part of your working life.
Maybe you manage a leisure centre. Perhaps you've coordinated sporting events or spent years around competitors, organisers, and venues.
You understand that events happen at weekends, plans change and when people are waiting for a result, you can't tell them you'll sort it on Monday.
For some of the larger events, you'll be there too, working alongside the team, meeting customers and seeing everything you've planned come together.
The business has been involved in sport at the highest level over the years, including the Olympic and Winter Olympic Games and World Athletics Championships. Today, its calendar covers high-profile sporting events across the UK and internationally.
You will be rewarded with a competitive salary of £50-55k and work directly with the 2 directors to shape the future of this business.
The hours of work are 9-5 Monday -Friday, however due to the nature of the role there will be a requirement of some weekend work both in the UK and overseas, however this will be fully subsidised, and you will accrue days off in lieu.
You'll need to be good with people, confident with Excel and data and comfortable getting your head around equipment and software.
For now, the focus isn't chasing new business.
They've got good customers.
They need an Operations Manager to look after the operation behind them, give the team the leadership they need and take the day-to-day away from the Directors.
Then, once you've got your arms around it, they want you to take it on and develop it.
So, if you're an Operations Manager who is at home in the world of sport, enjoys coordinating lots of moving parts and likes being trusted to make decisions, this could be worth a conversation.
This role is exclusive to Marshall Harmony, you won't be contacted by any third parties. If you'd like more info or want to talk it through, just drop us a message, or send your CV to the email above.
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