Operations Manager

Oakley Recruitment is working in partnership with an expanding organisation based in Tamworth. This is an excellent opportunity to join the team as an Operations Manager on a full-time permanent basis.

Culture & Environment
clear vision for the future. Operating within a dynamic and ever-changing environment, they encourage innovation, accountability and forward-thinking at every level.
You will be joining a vibrant and supportive team where collaboration is valued and success is shared. The business is committed to developing its people, providing structured training and ongoing support to ensure individuals have the tools and confidence to thrive and progress.
The workspace itself reflects the energy of the organisation, modern, contemporary and thoughtfully designed to create an inspiring environment to work in. It is a fantastic space to be part of, where high standards, teamwork and growth go hand in hand.

Personality
You'll be a confident and inspiring leader who thrives in a fast-paced operational environment. Passionate about developing people, you'll lead by example, motivate teams to achieve their best, and foster a positive, high-performing culture. You'll be highly organised, commercially aware, and solutions-focused, with the ability to make informed decisions, manage competing priorities, and communicate effectively with stakeholders at all levels. A proactive mindset, resilience, and a genuine commitment to continuous improvement will enable you to succeed in this role.

Package and benefits

• 1pm -10pm – Monday – Friday

Pension            

• 3% employer contribution, 4% employee contribution, 1% tax relief, pensions advisor to visit the site twice a year

Healthcare        

• All employees are entitled to the Health Assured Employee Assistance Programme from day one, providing a free 24hr confidential helpline on various issues.
• On completion of the 6-month probationary period, healthcare cash plan is available

Holiday Entitlement

• 23 days holiday plus 8 statutory bank holidays. After 3 years’ service this increases to 24 days plus BH and at 6 years’ service it increases again to a maximum of 25 days plus BH.
• After completing 6-month probationary period, all employees are entitled to up to 5 days unpaid annual leave in addition to their paid allowance. This is pro-rata in the first part year, following probation.

Life Assurance

• 2x annual salary

Free onsite parking
     Incredible core company values

Job Description

• Leading the day-to-day management of warehouse operations, ensuring safe, efficient, and high-performing processes
• Driving operational performance while maintaining exceptional standards across productivity, quality, and stock accuracy
• Developing proactive plans to support business growth, increased volumes, and new product integration
• Ensuring operational processes are completed within agreed timescales and in line with company standards

• Leading, coaching, and developing Warehouse Managers, Team Leaders, and operational teams to achieve business objectives
• Managing workforce planning to ensure resources align with operational requirements
• Creating a positive, engaged, and high-performing team culture through effective leadership and communication

• Promoting a strong health and safety culture, ensuring full compliance with company policies and legal requirements
• Managing warehouse audits, health and safety reporting, equipment compliance, and site standards
• Identifying opportunities to improve operational efficiency, productivity, and overall warehouse performance
• Managing relationships with third-party suppliers and contractors to ensure service standards are consistently achieved

Skills & Experience

• Previous experience managing a large-scale warehouse or distribution operation within an Operations or Site Manager role
• Proven experience leading large teams and driving operational performance against KPIs
• Strong leadership, coaching, and people management skills
• Excellent communication skills with the ability to build relationships across all areas of the business
• Experience working within a warehouse or distribution centre environment is essential
• Strong understanding of operational compliance, health and safety, and warehouse best practice
• Experience using Warehouse Management Systems (WMS) or similar operational software would be advantageous
• Strong analytical and problem-solving skills, with the ability to use data to drive operational improvements
• Experience of continuous improvement methodologies such as Lean, Six Sigma, or Kaizen would be beneficial

Please Note: We do not contact or write to unsuccessful candidates. If we have not contacted you within 48 hours of your application, you should presume that your application was unsuccessful. By applying for this vacancy, you are permitting for Oakley Recruitment to contact you and retain your details. In compliance with the regulations (April 2004) in place under the Employment Agencies Act, Oakley Recruitment will require proof of identification. A copy of your passport, birth certificate and NI number will be required, as part of your interview process.