Operations Manager

Operations & Executive Support Manager

Salary : £48K - £55K STE

Reporting to CEO

Hours: 9am - 5pm, Monday to Friday

Location: Office based (with some flexibility depending on the candidate’s circumstances and business needs)

Our client is an established and dynamic financial services business with a strong reputation for professionalism, agility, and client-focused solutions. With over a decade of experience supporting businesses across the UK, we pride ourselves on our established relationships, experienced team, and commitment to providing a reliable and professional service to both clients and partners.

We are seeking a highly organised and commercially aware Operations & Executive Support Manager to support senior leadership in a fast-paced financial and corporate environment.

This is not a traditional PA role. The successful candidate will act as a central operational coordinator across multiple workstreams, helping keep projects, stakeholders, advisers, suppliers and internal teams aligned and moving forward. The role requires someone who is proactive, detail-oriented and comfortable managing competing priorities, confidential information and operational tasks with minimal supervision.

Key Responsibilities

● Executive & Operational Coordination:

○ Manage and coordinate day-to-day operational priorities for senior leadership.

○ Track actions arising from emails, meetings and calls and ensure timely follow-up.

○ Maintain structured task management systems and operational trackers.

○ Organise and prioritise workloads across multiple active projects.

○ Conduct regular operational check-ins with senior management to maintain momentum across key initiatives.

● Stakeholder & Project Management:

○ Act as a first point of contact for external advisers, suppliers and business partners.

○ Coordinate communications and document requests between internal and external stakeholders.

○ Manage project timelines and ensure deliverables are progressed and completed.

○ Support senior management with preparation for meetings, board discussions and strategic projects.

● Legal & Commercial Administration

○ Support legal and commercial workstreams through document collation and administration.

○ Coordinate external legal correspondence and document requests.

○ Assist with property, lease, supplier and corporate administration matters.

○ Track approvals, signatures and outstanding actions.

● Finance & Operational Support

○ Liaise with insurers, brokers and service providers regarding operational documentation and renewals.

○ Support administrative processes linked to company operations and projects.

● Team & Office Coordination

○ Support onboarding and operational setup for new staff where required.

○ Help maintain internal operational procedures and shared resources.

○ Assist with coordination across departments to improve communication and efficiency.

○ Provide ad hoc operational support across the business as priorities evolve.

Essential Requirements

● Previous experience in operations, executive support, project coordination or business support within a professional services or commercial environment.

● Exceptional organisational and follow-up skills.

● Strong written and verbal communication skills.

● Ability to manage multiple priorities simultaneously.

● High attention to detail and strong document-management capability.

● Strong proficiency in Google Workspace and/or spreadsheets and shared-drive environments.

● Ability to work independently and proactively solve problems.

Desirable Requirements

● Experience supporting senior executives or founders.

● Experience coordinating external stakeholders and advisers.

● Exposure to corporate, professional services or operational business environments.

● Experience managing complex operational workflows and documentation.

Personal Attributes

● Highly organised and dependable.

● Calm under pressure with strong prioritisation skills.

● Commercially aware and solutions-focused.

● Confident in communicating with senior stakeholders.

● Discreet and trustworthy with confidential information.

● Naturally proactive and capable of anticipating needs before being asked.