Operations Manager - Water Hygiene Division

Operations Manager - Water Hygiene Division

Locations: Midlands & North West (Hybrid with regional travel)

Salary: £50,000 - £55,000 + Company Vehicle / Allowance + Excellent Benefits

The Company: Our client is one of the UK's fastest-growing safety and compliance consultancies. Backed by significant private equity investment, they are aggressively expanding their national footprint and transitioning their offices into multidisciplinary regional hubs. They have an outstanding reputation for promoting from within and are looking for a commercially driven leader to spearhead the operational and financial growth of their busy Water Hygiene division.

The Role: Reporting directly to the General Manager, you will take full ownership of the division's commercial performance, operational delivery, and team development across a diverse public and private sector portfolio.

Key responsibilities include:

• Commercial & Financial Leadership: Take full responsibility for divisional P&L performance, budgets, forecasting, cost control, and margin improvement.
• Operational Excellence: Oversee day-to-day scheduling, resource planning, and workforce deployment to drive engineer productivity, utilisation, and contract efficiency.
• Contract & Client Management: Mobilise new compliance contracts, monitor delivery of SLAs and KPIs, and foster strong relationships across client accounts.
• People Management: Lead, mentor, and develop a multi-level team including field service managers, technical supervisors, and field engineers.
• Technical Compliance: Ensure all operational work aligns with current ACOP L8 guidelines, HSG274, BG50, and water regulations.

About You:

• Proven track record in a senior operational leadership role specifically within the water hygiene or water treatment services sector.
• Demonstrable experience managing divisional P&L, financial forecasting, and operational budgets.
• Extensive technical knowledge of ACOP L8, HSG274, and water compliance frameworks.
• Strong commercial awareness, contract mobilisation experience, and the ability to interact with senior client stakeholders.
• IT literate with experience using operational management and scheduling systems.

The Package:

• Competitive Salary: £50k - £55k base salary (with potential flexibility for standout candidates).
• Flexible Vehicle Benefits: Standard company car, commercial vehicle, or a cash allowance.
• Hybrid Working: Highly flexible balance between remote working, regional office presence, and client site visits.
• 25 days annual leave (increasing with tenure),
• stakeholder pension,
• life assurance,
• Employee Assistance Programme (EAP), and a healthcare cashback scheme.

Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application.

Candidates must be eligible to live and work in the UK.

For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.