Operations & Risk Administrator

This role is a 12m contract, but with such a fantastic firm, there are multiple opportunities you would be eligble for.

Salary: Up to £30,000

Location: Ipswich, 2 days WFH 3 days in office

Benefits: Exceptional package with 9% pension, 25 days holiday + BH, private medical insurance, dental insurance and more.

We are looking for a Operational Risk Analyst to join our clients Operational Risk team in Ipswich on a 12m contract and help the department support the Firm in reviewing/implementing processes, advising on risk and control issues, embedding the Firm's risk frameworks, and driving a culture of risk awareness and process-efficiency.

We are seeking a strong administrator who has worked in a professional environment.

Key Accountabilities

• Support the business in identifying, investigating and resolving operational issues, helping to understand what went wrong and putting measures in place to reduce the chance of it happening again.
• Monitor incidents and ensure they are recorded accurately, followed up promptly and tracked through to completion.
• Help investigate business errors, ensuring they are resolved quickly while identifying opportunities to improve processes and reduce future risk.
• Work alongside the Operational Risk Manager to identify trends, carry out reviews and recommend improvements that strengthen business operations.
• Assist with reviewing business processes and supporting the implementation of new systems, procedures or business changes.
• Promote a positive culture of risk awareness and continuous improvement across the organisation.
• Produce regular management reports and dashboards using Power BI, helping to provide meaningful insights to senior stakeholders.
• Maintain accurate records of business risks, incidents and actions, ensuring all information is up to date.
• Track actions arising from risk reviews, incidents and internal meetings, ensuring they are completed within agreed timescales.
• Coordinate the annual programme of risk and control reviews across different departments.
• Prepare reports, presentations and supporting documentation for governance meetings and business reviews.
• Monitor the team's shared inbox, ensuring queries and issues are allocated appropriately and escalated where necessary.

Candidate Profile

Prior experience of working in the Financial Services or Professional Services industry within an administrator or operations based role

Positive can do attitude

Focused and hard working individual

Will be inquisitive and enjoy investigating issues