Operations Support Assistant

Are you an organised and customer-focused administrator looking for a varied role where you can make a real difference?

Gillespie Recruitment are recruiting an Operations Support Assistant on behalf of a well-established organisation supporting individuals on their self-employment journey through advice, guidance and business start-up workshops.

As a Operations Support Assistant, you'll be the first point of contact for clients, providing excellent customer service while supporting advisers, coordinating workshops and maintaining accurate records.

Key Responsibilities

• Act as the first point of contact via phone, email, web enquiries and face-to-face visits
• Support individuals interested in becoming self-employed
• Coordinate business start-up workshops and schedules
• Maintain accurate client records and CRM systems
• Liaise with clients, partners and internal teams
• Assist with funding claim documentation and reporting
• Provide administrative support to Business Advisers and management
• Ensure information and website content remains accurate and up to date

About You

• Previous experience in an administration, office support or customer service role
• Strong communication and organisational skills
• Confident using Microsoft Office and database systems
• Excellent attention to detail
• Positive, proactive and customer-focused approach
• Knowledge of business support or start-up environments is desirable

What's On Offer

• Operations Support Assistant role with an established organisation
• Supportive team environment
• Full-time office-based position
• Part-time considered (Monday and Friday required)
• Opportunity to support new business start-ups
• 6-month fixed-term contract

If you're an organised and motivated Operations Support Assistant seeking your next opportunity, we'd love to hear from you.

Apply today for this Operations Support Assistant position.