Operations Support Coordinator

Operations Support Coordinator

Location: Berkshire, SL3 8XP
Hours of work: 40
Contract Type: Permanent

Our client, a leading provider of facilities services in the UK, is seeking an Operations Support Coordinator to provide end-to-end administrative, compliance, and operational support across the estate.

This role will act as a central point of contact for facilities operations, ensuring the effective coordination of planned and reactive maintenance activities, supplier engagement, and system management. You will play a key part in ensuring operational efficiency and service continuity across the estate.

The successful candidate will support Planned Preventative Maintenance (PPM) programmes and reactive works, ensuring accurate reporting, timely communication, and effective issue resolution. This position is critical in maintaining service performance and minimising operational risk through strong attention to detail and proactive coordination.

Key Responsibilities

• Ensure all Planned Preventative Maintenance (PPM) activities are scheduled, dispatched, and monitored on a weekly and monthly basis
• Track progress of PPM tasks and ensure completion within expected timelines
• Confirm all maintenance tasks are accurately closed within the system
• Liaise with suppliers to ensure tasks are completed as required and within agreed timeframes
• Monitor and verify supplier attendance dates and job completion records
• Maintain system accuracy by ensuring all data is up to date and correctly recorded
• Support the monitoring of SKADA systems for critical assets and escalate issues where required
• Work closely with internal stakeholders, including senior leadership, to ensure effective follow-up on flagged issues

Professional and Personal Competencies / Qualifications

• Highly detail-oriented with strong organisational skills
• Comfortable working in a quiet, low-traffic environment
• Ability to manage multiple suppliers and workflows simultaneously
• Strong communication skills for liaising with internal teams and external vendors
• Demonstrates motivation, interest, and willingness to learn
• Administrative experience within a fast-paced operational environment
• Experience managing work orders, service requests, or facilities administration
• Strong Microsoft Office skills, particularly Excel, Word, and Outlook