Palliative Helpline Senior Nurse
Parkside
Location: North West London
Contract: Full-time and part-time opportunities available
Shifts: Various shifts, including nights
Are you an experienced Registered Nurse with a passion for specialist palliative and end-of-life care?
Do you have the clinical expertise, communication skills and confidence to support patients and families during some of the most challenging moments of their lives?
An exciting opportunity has arisen for an experienced Senior Nurse to join a specialist 24-hour palliative care helpline and care coordination service supporting patients, families, carers and healthcare professionals across North West London.
The Role
As a Senior Nurse within the service, you will play a key role within an Integrated Care Coordination Hub, providing specialist palliative care advice, clinical triage and support.
The service operates 24 hours a day, meaning you will be required to work a variety of shifts, including night shifts.
Your responsibilities will include:
- Providing expert telephone advice and support to patients, families, carers and health and social care professionals.
- Undertaking holistic assessments and clinical triage to ensure patients receive the most appropriate care and support.
- Supporting patients to remain at home wherever possible and helping to avoid unnecessary hospital admissions.
- Working collaboratively with community, hospice, acute and social care teams to coordinate patient care.
- Providing specialist palliative and end-of-life care advice to healthcare professionals across a range of settings.
- Recognising clinical deterioration, safeguarding concerns and escalating needs, taking appropriate action where required.
- Maintaining accurate and timely electronic patient records.
- Contributing to high standards of clinical governance and professional practice.
- Acting as a senior clinical resource within the service and promoting excellent standards of patient-centred care.
We are looking for a motivated and experienced clinician who can demonstrate:
- Registration as a Registered Nurse (NMC) or Registered Paramedic (HCPC).
- Current professional registration.
- Significant post-registration clinical experience.
- Experience caring for patients with palliative, end-of-life or complex long-term conditions.
- Excellent communication, assessment and clinical decision-making skills.
- The ability to provide calm reassurance and compassionate support in sensitive and emotionally challenging situations.
- A strong commitment to patient-centred care and collaborative working.
Why Apply?
This is an opportunity to take on a senior clinical role within a specialist service where your expertise can have a direct impact on patients and families.
You will be part of a collaborative multidisciplinary environment, providing expert advice and helping people receive the right care, in the right place, at the right time.
This is more than just a clinical role — it’s an opportunity to make a real difference to people during some of the most vulnerable moments of their lives.
If you are an experienced nurse or paramedic looking for a rewarding senior position within specialist palliative care, we would love to hear from you.
Apply today to find out more.
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