Parking Admin Officer

Are you in search of a temporary yet fulfilling role? Look no further! We're thrilled to offer an exciting position for our client based in East London who are looking to appoint a Parking Admin Officer for the 2 months ongoing, at the rate of £22.14 per hour umbrella

Job responsibilities

• To deliver high quality, inclusive, and responsive parking services.
• Proactively keep residents and others informed, ensuring timely and accurate responses
• Be sensitive to resident's needs, be first and main contact

The successful candidate would be expected in the office a minimum of 4 days a week to conduct site visits

Main Duties and Responsibilities

1. Ambassador for the organisation
2. Champion a culture of inclusion and respect
3. Deliver high quality locally responsive parking services
4. Ensure service communications are up-to-date, accurate and effective
5. Identify and recommend service improvements
6. Identify at-risk residents and ensure that they are provided with appropriate support and advice
7. Implement and maintain effective procedures and systems
8. Implement policies
9. Liaise with the Rents Team to facilitate timely and effective arrears recovery action
10. Maintain a friendly, accessible and courteous manner
11. Maintain a knowledge of relevant legislation, case law, policies and procedures
12. Maintain accurate records making casework easy for colleagues to follow-up
13. Maintain positive links with other teams and agencies
14. Make appropriate internal and external referrals
15. Manage parking licenses
16. Maximise occupancy and income
17. Meet with residents on-line, in the office, in their homes, and at other venues
18. Prepare for, progress to, and represent the organisation at Court, tribunals, and other forums
19. Prepare reports
20. Protect and promote the organisations reputation
21. Respond effectively and in a timely manner to all contacts and requests for information
22. Responsible for casework until resolution
23. Support and advise colleagues on parking services

Should your skills match the above please send through your updated CV.

Eden Brown is acting as an Employment Business in relation to this vacancy.