Part-Time Receptionist

Part-Time Receptionist
Contract: Government
Location: Newcastle, NG2 5FA
Hours: Monday - Friday | 1:00pm - 5:00pm | 20 hours per week
Contract Type: Permanent

Our client, a leading provider of facilities services in the UK, is seeking a professional, friendly and customer-focused Part-Time Receptionist to join a diverse Front of House team.

Job Overview

This is a straightforward corporate reception role, ideal for someone with previous reception, front of house, hospitality, hotel, concierge or customer service experience who is looking to develop their career within a professional workplace environment.

Working as part of a wider Front of House team, you will play a key role in creating a positive experience for visitors, clients and colleagues. The position has a strong focus on reception and switchboard duties, alongside general administration and workplace support responsibilities.

Key Responsibilities

• Act as a professional and welcoming first point of contact for visitors, clients and colleagues
• Operate the switchboard and handle incoming calls in a professional manner
• Provide face-to-face customer service and assist visitors with enquiries
• Issue visitor and access passes in line with site procedures
• Carry out mail runs and support general post room activities
• Support site inductions for visitors and contractors
• Monitor incoming jobs and requests through the CAFM system
• Manage the Royal Mail business account and associated administration
• Complete general administrative duties and maintain accurate records
• Work closely with the wider Front of House and facilities teams
• Assist with basic porterage and general workplace support

Person Specification

• Previous experience in reception, front of house, hospitality, hotel, concierge or another customer-facing role
• Excellent communication and interpersonal skills
• Comfortable interacting with people face-to-face and handling telephone enquiries
• Professional, friendly and approachable manner
• Confident using Microsoft Outlook and Excel
• Comfortable learning and using workplace systems, including CAFM
• Proactive attitude and a genuine commitment to delivering excellent customer service
• Ability to work effectively as part of a team in a professional workplace environment

Why This Role?

This is an excellent opportunity for someone with a background in reception or customer service who is looking to move into a professional corporate environment.

You will join an established and diverse Front of House team, gaining experience across reception, switchboard, administration and wider workplace services.

If you are professional, approachable and enjoy being the first point of contact for people, we would welcome your application.