Parts Advisor in Avonmouth
Posted by Kemp Recruitment Ltd
Hours: Monday to Friday, 07:00 – 16:00 or 09:00 – 18:00 (rotating shifts, 60-minute unpaid lunch)
Saturdays 08:00 – 13:00 – 1 in 3 rota basis
Full time, permanent
Earning Potential – Salary:
£33,575 per annum (including Saturday rota)
Overtime paid at 1.5x hourly rate
Overview
We're looking for a Parts Advisor to join a busy trade parts environment in Avonmouth. You'll be identifying parts, processing orders, keeping customers updated, and driving sales growth. If you've got parts experience and you're target-driven, this is the one.
Key Responsibilities
- Receiving and interpreting parts orders – advising on additional requirements or prices
- Matching orders against stock items and advising on non-stocked items
- Answering inbound calls within 3 rings
- Pre-picking and maintaining parts stores
- Promoting new customer business – liaising with management and aftersales executives
- Keeping customers and workshop updated on backorders and availability
- Picking parts and allocating to technicians
- Locating unavailable items – arranging delivery or raising V.O.R. orders
- Maximising sales through upselling and campaigns
- Managing key account customers – developing sales and increasing spend
- Preparing customer orders for dispatch – ensuring accuracy and highlighting shortages
- Ensuring all orders are invoiced and dispatched on schedule
- Handling customer complaints – escalating unresolved issues
- Previous Parts Advisor experience – ideally in a busy trade parts environment
- Strong customer service skills – professional and courteous
- Sales-orientated and target-driven
- Good computer literacy – confident with parts systems
- Full UK driving licence
- You'll be a great fit if you're organised, customer-focused, and want a stable role.
If you've got parts experience and you're ready to maximise sales, there's a competitive salary, rotating shifts, and a team that's been around for years.
Sound like you?
Call Cal Ryan at Kemp Recruitment on (phone number removed)
Email: (url removed)
Ref: INDCR
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