Parts Advisor - Parts Supervisor

A major commercial vehicle manufacturer is looking for a parts advisor who is ready to make the step up to Part Supervisor or someone who is already a Parts Supervisor to manage a small commercial vehicle parts team. HGV or commercial vehicle part experience is ideal or similar in automotive, plant, capital equipment, agriculture or construction vehicles. 

ROLE: Parts Advisor or Parts Supervisor

BASIC SALARY: £35k to £38k

LOCATION: Reading

BENEFITS: Overtime, Target based bonus, commission, pension, life assurance

ROLE: As a Parts Supervisor you are responsible for the control of front and rear parts counters and controlling stock movements.

The Specifics

• Inventory Parts Management: Maintain accurate Parts inventory levels through regular stock audits, ordering parts as needed to meet demand without overstocking or understocking.
• Staff Supervision: Recruit, train, and manage a team of parts personnel, ensuring that they meet department goals and deliver excellent service to customers and internal departments.
• Customer Service: Oversee customer service activities, ensuring timely and accurate fulfilment of customer orders. Handle customer complaints or issues, ensuring satisfaction.
• Vendor Relations: Manage relationships with parts suppliers, negotiate pricing, and ensure the timely delivery of parts.
• Budgeting and Cost Control: Monitor and manage the department's budget, controlling costs and ensuring profitability while maintaining high-quality standards.
• Compliance: Ensure the parts department complies with all safety regulations and company policies.
• Sales and Marketing Support: Support the sales and service departments by ensuring they have the necessary parts to complete their jobs efficiently.
• Reporting: Generate regular reports on inventory status, staff performance, customer satisfaction, and departmental efficiency.

EXPERIENCE REQUIRED: Got to have parts experience and are ready to make the step up to Supervisor level or are already a parts supervisor. Ideally like someone with HGV, Truck or commercial vehicle parts sector experience or similar, plant, agricultural / construction vehicles, capital equipment etc