Parts Manager
ACS Staffing Solutions
Raunds
Hours - Mon to Fri 0800-1700
Salary to £35k
An established and financially stable materials handling business is looking for an experienced Parts Manager to join its team.
This is a great opportunity for someone with experience in forklift parts, parts sales, stock management, or inventory control who enjoys a hands-on role and wants to become a key part of a busy service operation.
The company provides a broad range of materials handling solutions across the UK, including forklift truck sales and hire, maintenance, warehouse racking, mobile access equipment, and cleaning equipment. With a strong reputation in the industry and a growing customer base, the Parts Manager will play an important role in keeping engineers, workshops, customers, and the company's own fleet supplied with the right parts at the right time.
THE ROLE
You'll take ownership of the day-to-day parts operation, sourcing and supplying forklift parts and workshop consumables while keeping stock levels under control.
You'll be dealing with customers, engineers, workshop teams and suppliers, so strong communication and organisation are essential.
Key responsibilities include:
- Identifying and ordering forklift parts, service items and workshop consumables using industry-specific software.
- Handling customer enquiries by telephone and email, providing accurate information on parts, pricing and availability.
- Providing parts-related technical advice and assistance where required.
- Keeping engineers and the workshop team updated on outstanding parts and delivery progress.
- Managing stock levels and carrying out regular inventory checks.
- Working with suppliers and vendors to source and replenish parts efficiently.
- Researching alternative part references and identifying more cost-effective sourcing options.
- Processing parts returns and exchanges.
- Organising the annual stock take and carrying out periodic stock checks and price reviews.
- Maintaining a clean, organised and efficient parts area.
- Working closely with the wider service team to ensure parts are available when needed and customer requirements are met.
We're looking for someone who is organised, commercially aware and comfortable taking ownership of a parts function.
Ideally, you'll have previous experience in parts sales, parts management, inventory control or a similar role, preferably within materials handling, forklift, automotive, plant, agricultural or another technical environment.
You'll also bring:
- Strong attention to detail and excellent organisational skills.
- Good computer literacy and confidence using business software.
- Experience with parts catalogues and/or inventory management systems.
- The ability to research parts and identify suitable alternatives.
- Strong problem-solving skills.
- A customer-focused approach.
- The confidence to work independently while contributing effectively to a wider service team.
- A practical and proactive attitude.
WHAT'S ON OFFER
- Full-time, permanent position
- 8:00am – 5:00pm, Monday to Friday
- 30-minute lunch break
- Competitive salary
- On-site parking
- Casual dress
- Opportunity to join an established and financially secure business
- A varied role with genuine responsibility across parts, customers, suppliers and service operations
Apply now for a confidential conversation about the role.
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